Africa & Middle East Travel Sales Consultant

We are excited to be recruiting a specialist to join our Africa and Middle East Sales team. Our key requirements are passion for Africa and the Middle East.

Our Africa team covers Africa as well as the Middle East and Indian Ocean (specifically Seychelles and Mauritius) and we are seeking candidates with passion for, and knowledge of Egypt, Oman, Tunisia, Morocco, Jordan and/or Saudi Arabia. We will consider people with solid general knowledge of the regions or people with specialised knowledge in sub-regions or countries.

This position is a very hands-on role and the successful candidate will be passionate about Africa and the Middle East, be highly organised, driven, be an excellent communicator, and clearly understand our customers’ needs.

MAIN ROLES

• Providing high standard of sales and service levels for clients interested in holidays to your region; looking to develop as quickly as possible; selling holidays and managing key accounts for clients in the most effective combination of conversion, service, knowledge, and margin production and ultimately playing your part in ensuring that your team surpasses its targets.

SALES

• Delivering the best possible service to clients for both new and existing accounts ensuring that you convert new accounts and retain existing accounts as effectively as possible. This will involve dealing with clients primarily via phone and email but also in person.
• Ensuring you and your team are always up-to-date on your specialist product. This will involve competitor and client research, data analysis, research trips etc. as well as solid information sharing.
• Working closely with other departments in the business to ensure the success of both your specialist team, and the wider company.
• Assisting the Region Manager and other senior members of your team in the day-to-day running of the team including assisting in the recruitment and training of new and existing team members.

RELEVANT EXPERIENCE

• Passion for, and demonstrable knowledge of, Africa and the Middle East. Knowledge of Egypt is essential, while experience or expertise relating to Oman, Tunisia, Morocco, Jordan and/or Saudi Arabia would be a distinct advantage.
• A minimum of two to five years’ work experience.
• Experience of working in an Africa or Middle East travel role at the bespoke end of travel is a benefit but not required. The key for us is passion and knowledge of the region.
• Experience of having lived and worked in the region would be a benefit.
• Proven ability to deliver high quality results in a timely fashion.
• Strong communication skills.
• A personable manner.

CONDITIONS OF EMPLOYMENT

• The receipt of satisfactory references prior to the start date.
• The completion of an initial three-month probationary period.
• Contractual freedom to commence employment.
• All applicants should be able to accept legal employment in the UK.

BENEFITS

• Competitive salary and a benefits package including: 23 days annual leave, increasing one day per full year of service up to 30 days.
• Comprehensive bonus and incentive schemes.
• Private medical insurance.
• Enhanced contributory pension scheme.
• Travel insurance.
• Enhanced maternity policy.
• Enhanced paternity policy.
• Cycle to Work scheme.
• Flexible working policy, including annual ‘workation’ (work from abroad) allowance.
• Sabbatical option after five years of continuous service.
• Regular social events and employee development initiatives.

APPLICATION PROCESS

Please note that we are only able to consider applicants who are currently based in the UK and have the right to work in the UK. Applicants should send their CV, covering letter and travel profile (detailing all relevant travel experience and countries visited, when and for how long) to jobs@originaltravel.co.uk. Applicants will then hear from Original Travel as to whether they have been invited for an interview. There will likely be two interview rounds, with an appointment announced as soon as possible thereafter.