At a Glance
- Tasks: Drive online sales and enhance digital platforms for a leading lifestyle brand.
- Company: Join Original Style, a dynamic company in the glass and ceramics industry.
- Benefits: Competitive salary, generous holiday, staff discounts, and career progression opportunities.
- Other info: Work in a vibrant office environment with excellent team collaboration.
- Why this job: Make a real impact on eCommerce strategy and customer engagement.
- Qualifications: Experience in digital content and eCommerce platforms, strong analytical skills required.
The predicted salary is between 36000 - 40000 £ per year.
Original Style is seeking an experienced, dynamic individual to join the Company’s eCommerce Team. This is an exciting opportunity to enhance and develop the Group’s digital platforms, in line with the digital objectives and wider Strategy. The role will be able to grow sales from an established base, whilst influencing future development direction.
PURPOSE OF THE ROLE
The eCommerce Manager will be responsible for driving online sales channels within Original Style. The role will manage all aspects of our web portfolio, including future enhancements and features. It will be vital that the role develops a full knowledge of business operations and is clearly able to communicate with all aspects of the business. The role will provide regular reporting throughout the business on KPI’s outlined by the Sales, Marketing and Operational functions.
PRIMARY RESPONSIBILITIES
- Oversight of all Original Style’s digital platforms, ensuring all are operational and compliant with laws and regulations, with the primary aim to enhance customer engagement and increase conversion rates and ROI.
- Liaise with Sales, Customer service and operational departments to ensure Original Style is providing industry leading service, delivery and user experience.
- Key contact and management of all external digital agencies, enabling the development of all digital platforms in line with the digital strategy.
- Maximise traffic to each site in close cooperation with the wider Marketing Team. Using campaigns, digital advertising and effective SEO/CRO converting leads into sales.
- Key manager of CMS content and controller of changes to this content.
- Maintain and evolve the organisations brochure content sites deployed on the WordPress CMS platform.
- In conjunction with other key stakeholders; draft, refine and execute an effective eCommerce strategy that focuses on sales growth, conversions and customer engagement whilst maintaining the brands and tone of the organisation.
- Prepare, analyse and report on website analytics, to the business on a regular basis.
ADDITIONAL RESPONSIBILITIES
- Active involvement in platform testing and issue identification and rectification.
- Work with the ICT, ERP development customer service and logistics teams to ensure smooth integration functionality and rapid order fulfilment.
- Monitoring and reporting on competitor development and market changes.
- Manage online trading initiatives in line with our sales strategies.
- Provide analysis into customer shopping trends, site and sales performance, to identify actionable insights and build plans to optimise metrics.
- Identification and evaluation of emerging technology.
- Provide guidance and expertise for the creation of digital content, such as reels and videos.
HEALTH AND SAFETY
Endorse and promote a positive and conscious health and safety culture within the Company. Ensure always take reasonable care of their own health and safety and that of others who may be affected by their acts or omissions. Ensure compliance with all health and safety, quality and human resource policies and procedures of Original Style.
These are the main functions of the job but the incumbent may be required to carry out other duties as may be reasonably required to meet the demands of the business.
PERSON SPECIFICATION
To succeed in this role, the person needs the following:
- Proven experience in a digital content role, ideally within a premium lifestyle, retail or B2B organisation.
- Extensive knowledge of CMS/eCommerce platforms (preferably Magento / Adobe Commerce).
- Proficiency in digital tools (e.g. Google Analytics, SEO tools and email marketing platforms).
- Commercial awareness, numbers driven and an expert at promoting a large and varied product catalogue.
- Strong analytical and project management skills with a proven track record of project delivery on time and budget.
- Self-starter mentality with the ability to converse with stakeholders within the organisation and with our chosen partner agencies.
- Ability to work with a multi-functional team both within the eCommerce department (social, content, product, data) and with corporate functions (Finance, Marketing, ICT).
REMUNERATION AND BENEFITS
We offer a basic salary of £36,000 to £40,000 per annum (dependent upon experience) and competitive benefits including a contributory pension scheme, 23 days holiday (increasing to 26 days with service) plus public holidays, staff discounts, death in service cover and Medicash Healthcare Cashplan (including shopping, travel and gym discounts). In addition there is structured training and the potential for career progression within our growing dynamic Company.
LOCATION
Original Style’s head office is based in air-conditioned offices with free parking close to junction 30 of the M5 at Falcon Road, Sowton Industrial Estate, Exeter, Devon, EX2 7LB.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Glass, Ceramics and Concrete Manufacturing
Ecommerce Manager in Exeter employer: Original Style | Tiles to Inspire
At Original Style | Tiles to Inspire, we pride ourselves on fostering a vibrant work culture that values collaboration and continuous improvement. As a Customer Service Supervisor, you will not only lead and coach a dedicated team but also benefit from our commitment to employee growth through training and development opportunities. Located in a dynamic environment, we offer a supportive atmosphere where your contributions directly impact customer satisfaction and business success.
Contact Details:
Original Style | Tiles to Inspire Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Manager in Exeter
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We think you need these skills to ace Ecommerce Manager in Exeter
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Original Style | Tiles to Inspire, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
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In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Original Style | Tiles to Inspire uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
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✨Engage in a Conversational Style
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