Sales Account Manager for Contractors

Role Outline

The Sales Account Manager is responsible for managing and developing an existing customer base of contractors, with a particular focus on improving underperforming accounts and driving incremental sales growth. Customer focus will be on developing Tier 2 contractors, regional developers, whilst supporting the full array of customers we operate with.

Working closely with internal teams, the Sales Account Manager will proactively manage customer performance, identify opportunities for cross-selling and upselling, and contribute to the achievement of business sales objectives. The role requires a commercially focused individual with excellent communication, relationship management and negotiation skills.

This role is ideal for someone looking to develop and hone their commercial skills in a supportive, collaborative and growth-orientated team, with plenty of opportunity to learn, take ownership and grow.

Main Responsibilities

• Manage and grow an assigned customer portfolio of contractors, focusing on increasing sales and gross profit.
• Identify and develop underperforming accounts to unlock growth opportunities.
• Handle customer enquiries, quotations, and order processing efficiently.
• Manage customer expectations and resolve issues effectively, escalating where appropriate.
• Build strong relationships by understanding customer needs and providing tailored solutions.
• Maintain awareness of customer pipelines to anticipate and act on opportunities.
• Support marketing and category initiatives to drive product and campaign success.
• Apply pricing strategies in collaboration with the Commercial team.
• Identify new business opportunities within existing and prospective customers.
• Collaborate with Customer Service to ensure a seamless customer experience.
• Share market and competitor insights with the wider team.
• Ensure compliance with company procedures and ISO standards.
• Work collaboratively with Customer Services, Category management, Operations and Supply Chain, teams to ensure customer requirements are met.
  

As with all roles, your responsibilities may change over time depending on the needs of the business and the above list is not exhaustive.

Skills Required

• Strong customer focus and relationship management skills. Able to build credibility and rapport with customers at all levels
• Self-motivated with a proactive approach to sales growth.
• Excellent communication skills.

• Strong sales, negotiation and influencing skills.
• Organised with strong attention to detail.

• Experience with SAP B1 and Microsoft Office (preferred).

It’s you we’re interested in

At Origin Green-tech, we want everyone to have an equal opportunity to achieve their full potential. We positively encourage applications from all suitably qualified and eligible candidates, regardless of their gender, ethnicity, disability, age, sexuality, religion or belief, marital status, pregnancy and maternity.

Having a diverse and inclusive business is vital for our future success and that’s why we treat all our applicants fairly and with respect, irrespective of their background or any other protected characteristic.