Production & Logistics Team Leader - Maternity Cover in Knaresborough

Role Outline

The Production & Logistics Team Leader is responsible for coordinating the efficient processing of customer orders across the UK and Ireland, ensuring products are delivered on time, cost-effectively, and to a high standard of customer service. The role manages direct order purchasing, supplier communications, stock control, and production planning to maintain product availability and support business demand. Working closely with Sales, Operations, Production, and external logistics providers, the postholder obtains competitive haulage quotations, arranges transport, and oversees inbound and outbound logistics, including export movements and Irish depot operations. The role also takes ownership of returns and credit processes, ensuring stock accuracy and appropriate stock replenishment.

Responsibilities

• Manage the timely processing of all Core and Ireland orders, identifying the most efficient and cost-effective solutions while maintaining high levels of customer service and ensuring on-time delivery.
• Efficiently process all Order Direct Orders, raising purchase orders with suppliers at the correct prices and with accurate contact details. Ensure supplier confirmations are received, acknowledged and aligned with the required delivery dates.
• Work closely with the Operations Coordinator to obtain a minimum of three haulage quotations for full loads, comparing rates to secure the most competitive pricing and communicating the best options to the Sales Team.
• Arrange haulage for full loads and prepare and print the relevant paperwork for the yard team, providing sufficient notice to allow jobs to be prepared and ready for collection.
• Take responsibility for all Mona production and component stock, raising production orders against customer sales orders and arranging additional production to maintain stock availability.
• Mona component stock levels to prevent shortages, working closely with the Production Team to identify potential stock issues and ensure replenishment is managed proactively.
• Coordinate all returns and associated credit notes, ensuring returned stock is confirmed to be in a saleable condition, and credited back ensuring the stock has gone back into the right location.
• Coordinating all export collections and the procurement of haulage services, ensuring competitive rates are obtained and communicated clearly to the Sales Team.
• Plan and coordinate all inbound and outbound movements for the Irish depot, maintaining clear and regular daily communication with the Irish team to ensure efficient operations and timely deliveries.
• Work closely with the Green-tree Operations Manager to ensure suitable cover is available for bulk haulage procurement when required, maintaining continuity of service and operational efficiency.

Skills Required

• Strong order processing and administration skills with excellent attention to detail.
• Supply chain, logistics and distribution coordination experience.
• Ability to source and negotiate competitive haulage and transport solutions.
• Inventory and stock management skills, including production planning and replenishment control.
• Excellent organisational and prioritisation skills with the ability to manage multiple deadlines.
• Strong problem-solving ability and a proactive approach to resolving operational issues.
• Commercial awareness with the ability to identify cost-effective solutions while maintaining service levels.
• Effective communication skills, able to build relationships with suppliers, hauliers, customers and internal teams.
• Customer-focused mindset with a commitment to delivering high levels of service.
• Experience of purchasing processes, supplier management and purchase order administration.
• Ability to analyse quotations, compare costs and make informed recommendations.
• Strong IT skills, including ERP/order management systems and Microsoft Office applications.
• Experience coordinating export shipments and associated logistics documentation.
• Ability to work collaboratively across Sales, Operations, Production and Warehouse teams.
• High level of accuracy when managing documentation, stock records and credit processes.
• Resilient and adaptable, able to work effectively in a fast-paced operational environment.

About us

We work with foresters, landscape contractors, environmental professionals, growers, local authorities and grounds maintenance teams to deliver the expertise, products and support needed to create, establish and maintain healthier landscapes.

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