At a Glance
- Tasks: Support our lab team by handling customer queries and preparing technical documents.
- Company: Join a diverse and inclusive company focused on innovation and teamwork.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work environment.
- Other info: Opportunities for growth and development in a collaborative atmosphere.
- Why this job: Make a real impact while learning in a dynamic technical setting.
- Qualifications: Detail-oriented with strong communication and organisational skills.
The predicted salary is between 25000 - 35000 £ per year.
We are looking for a reliable and organised Technical Assistant, to support our laboratory and technical team. This role involves handling customer queries related to quality, regulatory, and technical matters, supporting purchasing activities, and preparing technical documents such as MSDS/SDS sheets. The ideal candidate will be detail-oriented, able to manage multiple tasks, and confident communicating with customers, suppliers and colleagues.
Key Responsibilities
- Act as the main point of contact for customer technical, quality, and regulatory enquiries
- Organize and provide support for company regulatory audits
- Respond to customer questions in a professional and timely manner
- Prepare and maintain MSDS/SDS and other technical documents
- Support the laboratory and technical team with day-to-day administration
- Order laboratory supplies, equipment, and consumables
- Communicate with suppliers regarding pricing, deliveries, and orders
- Maintain accurate technical records and documentation
- Assist with document control and compliance processes
- Work closely with internal teams including operations, sales, and customer service
Skills & Experience
- Previous experience in a technical, laboratory, quality, or administrative role preferred
- Knowledge of MSDS authoring and technical documentation processes
- Good written and verbal communication skills
- Strong organisational skills and attention to detail
- Comfortable using Microsoft Office
- Experience with purchasing or technical documentation would be an advantage
- Ability to work independently and manage priorities effectively
Qualifications
- A qualification in science, chemistry, or a related field is preferred but not essential
- Experience in a laboratory or technical environment would be beneficial
It’s you we’re interested in. At Origin, we want everyone to have an equal opportunity to achieve their full potential. We positively encourage applications from all suitably qualified and eligible candidates, regardless of their gender, ethnicity, disability, age, sexuality, religion or belief, marital status, pregnancy and maternity. Having a diverse and inclusive business is vital for our future success and that’s why we treat all our applicants fairly and with respect, irrespective of their background or any other protected characteristic.
Technical Assistant in Immingham employer: Origin UK Operations and Origin Amenity
Elixir Garden Supplies is an exceptional employer that fosters a dynamic and inclusive work culture, perfect for those eager to grow their eCommerce skills in a fast-paced environment. With a strong emphasis on employee development, the company offers hands-on experience in digital trading and customer journey optimisation, while also providing opportunities to collaborate across various teams. Located in a vibrant area, employees benefit from a supportive atmosphere that values creativity and innovation, making it an ideal place for individuals looking to make a meaningful impact in the online retail space.
Contact Details:
Origin UK Operations and Origin Amenity Recruitment Team
