At a Glance
- Tasks: Support customers with technical queries and manage a shared inbox.
- Company: Join a dynamic team focused on exceptional customer service.
- Benefits: Competitive salary, flexible hours, and opportunities for growth.
- Other info: Friendly work environment located in Watford.
- Why this job: Make a difference by helping customers and developing product knowledge.
- Qualifications: Fluent in Finnish and English with customer service experience.
The predicted salary is between 25000 - 30000 £ per year.
Responsibilities:
- Supporting customers with technical queries
- Managing a shared inbox
- Running daily product reports and sharing with the senior leadership team
- Organising item collections, returns and sending out replacements
- Develop product knowledge and share with customers
- Consistently providing an empathetic level of customer service
Personal Specification:
- Fluent in Finnish and English
- Experience within a customer service role
- UK right to work (we cannot provide sponsorship)
- Warm, friendly, calm and professional telephone manner
- Attention to detail
- Able to commute to Watford
Finnish Speaking Customer Service Representative in Watford employer: Origin Recruitment
Contact Detail:
Origin Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finnish Speaking Customer Service Representative in Watford
✨Tip Number 1
Get to know the company inside out! Research their values, products, and customer service approach. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your Finnish and English skills! Since this role requires fluency in both languages, consider doing mock interviews with friends or using language apps to boost your confidence and communication skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and really want to be part of our awesome team at StudySmarter.
We think you need these skills to ace Finnish Speaking Customer Service Representative in Watford
Some tips for your application 🫡
Show Your Finnish Flair: Since we're looking for a Finnish-speaking superstar, make sure to highlight your language skills right at the top of your application. We want to see how fluent you are in both Finnish and English, so don’t hold back!
Customer Service Experience is Key: We love seeing candidates with a background in customer service. Share specific examples of how you've supported customers in the past, especially if you've handled technical queries or managed shared inboxes. It’ll show us you’re ready to jump in!
Attention to Detail Matters: In our world, details can make all the difference. When you're writing your application, double-check for any typos or errors. A polished application reflects your attention to detail, which is super important for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and let us know why you’d be a great fit!
How to prepare for a job interview at Origin Recruitment
✨Brush Up on Your Finnish
Since this role requires fluency in Finnish, make sure you’re comfortable speaking and writing in the language. Practise common customer service phrases and technical vocabulary that might come up during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you handled technical queries or resolved issues, as this will demonstrate your ability to support customers effectively.
✨Know the Product Inside Out
Research the company’s products thoroughly. Being able to discuss them confidently will show your enthusiasm for the role and your commitment to helping customers with their queries.
✨Demonstrate Empathy and Professionalism
During the interview, practice a warm and friendly tone. Show that you can remain calm under pressure and provide empathetic responses, as these qualities are essential for a customer service representative.