Job Title: Swiss German Customer Service Representative – (Hybrid, mostly remote)
Location: Cambridge (Remote and 1 × per month in the Office)
Salary: £27,350 per year
Client Profile
Origin Multilingual is proud to announce, we are searching for a Swiss German Speaking Customer Service Advisor to join an industry leader in the healthcare industry. This opportunity is offered on a full time basis.
Key Purpose
The representative will be dealing with inbound and outbound calls on a daily basis to ensure a top-quality service for existing and new customers. You will be in charge of adding value to each customer who calls as well as having strong product knowledge.
Key Responsibilities
- Answering calls from existing and new customers.
- Proactively dealing with all queries relating to the business.
- Taking orders and bookings via external and internal calls.
- Providing a professional approach with the ability to build rapport with each customer.
- Demonstrating extensive knowledge on all product ranges.
- Facilitating calls from B2B and B2C.
Personal Specification
- Previous experience in a similar role (preferred but not essential).
- Customer service experience (preferred but not essential).
- Self‑motivated, with a ‘can do’ attitude.
- Attention to detail with high level of communication skills is essential.
- German fluent speaker.
- A passion to deliver the highest quality for our client’s customers.
Additional Information
E Shift + Saturday (37.5 hours per week).
Benefits
- Contributory pension scheme of up to 6%.
- Opportunity to buy & sell holiday.
- Contributory hospital and health cash plan.
- Free monthly nutritional and personal care products.
- Life assurance.
- Discounts at leading brands and retailers.
Apply Now
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About Origin Recruitment
For more than 50 years, Origin Recruitment has been a trusted partner to companies requiring multilingual recruitment. Whether you are looking to fill a single vacancy or recruit an entire multilingual or bilingual team, our professional recruitment service is tailored to your requirements.
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Swiss German Customer Service Representative – (Hybrid, mostly remote) employer: Origin Recruitment
Origin Recruitment is an exceptional employer located in the vibrant Greater London area, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while being part of a supportive team that values strong leadership and communication. With a focus on driving performance and achieving targets, this role provides a meaningful chance to make a significant impact within the company.
