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For Companies At a Glance
- Tasks: Engage with clients to retain and upsell aviation services while managing timelines and communications.
- Company: Join a leading company in the aviation industry, known for its innovative solutions.
- Benefits: Enjoy a competitive salary, guaranteed commission, and a hybrid work model.
- Why this job: Be part of a dynamic team that values client relationships and offers growth opportunities.
- Qualifications: 3+ years in account management, fluent in German and English, sales experience preferred.
- Other info: Work in a vibrant London office with a focus on luxury private aviation.
The predicted salary is between 36000 - 60000 £ per year.
German Speaking Sales Account Manager (Hybrid)
Location: London W8, Hybrid (3 days a week in office)
Salary: Competitive Salary + guaranteed commission in the 1st year
Our client is a leading company in the aviation industry and is seeking to employ a German Speaking Account Executive for the London market.
Purpose of Position:
To be a trusted consultative partner to the business and its clients. The Account Executive will be based in London and will leverage their knowledge of the business along with a detailed understanding of their customer’s needs to retain and upsell business.
Key Responsibilities:
- Retain and upsell business; ensures that results are attained, if not exceeded; monitors economic trends, and customer usage to proactively offer solutions for renewal, trading, adding-on and graduating to new products; and unearths referral opportunities.
- Effectively manages timelines to address upcoming renewals and expirations; uses Salesforce.com to effectively track the progress of all opportunities, retention efforts and day to day client meetings and communications; and works with Manager on ad hoc reporting for senior management.
- Familiar with the client’s programme (i.e. billing, international travel, booking, etc.) and seeks detailed program explanations from internal experts; proficient in the technical aspects of aircraft and aviation and keeps abreast of new product offerings and updates to internal policies;
- Regularly communicate with the customer via phone, e-mail, and in-person meetings to obtain feedback; uses the feedback to lead discussions with internal team members to ensure clients remain loyal to the company; stays informed of changes to client and client’s industry and addresses any changes with a solution-based approach; and uses strategies introduced through internal sales training to build consensus of clients’ value throughout multiple levels of Client organisations;
- Proactively monitors Client flight activity to minimise and resolve service disruptions, communicate and champion the clients’ value through service victories and upgrades; through research, analysis, and building of relationships, obtains a detailed understanding of the Client’s needs and articulates how such needs and goals are achieved by the clients’ products and services; effectively
- communicates any changes regarding the Clients program to Owners; and communicates to about all regional Client events and manages Client attendance.
Personal Specification:
- Minimum 3 years related account management experience in a similar private aviation or luxury field working with high net worth individuals
- Previous Sales experience preferred
- Highly proficient in MS Office Suite
- Fluency in Business English and German (written and spoken).
- High Proficiency in MS Office
- Fluent in German and English
German Speaking Sales Account Manager (Hybrid) employer: Origin Recruitment Ltd
Contact Detail:
Origin Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German Speaking Sales Account Manager (Hybrid)
✨Tip Number 1
Make sure to highlight your experience in account management, especially in the aviation or luxury sectors. Tailor your conversations to showcase how you've successfully retained and upsold business in previous roles.
✨Tip Number 2
Familiarize yourself with Salesforce.com if you haven't already. Being able to discuss your proficiency with this tool will demonstrate your readiness to track opportunities and manage client relationships effectively.
✨Tip Number 3
Prepare to discuss your understanding of the aviation industry and any technical knowledge you have about aircraft. This will help you connect with potential clients and show that you can be a consultative partner.
✨Tip Number 4
Practice your communication skills in both German and English. Since you'll be interacting with high net worth individuals, being able to articulate your thoughts clearly and confidently in both languages is crucial.
We think you need these skills to ace German Speaking Sales Account Manager (Hybrid)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the key responsibilities and personal specifications. Tailor your application to highlight your relevant experience in account management and sales, especially in the aviation or luxury sectors.
Highlight Language Proficiency: Since fluency in both German and English is crucial for this position, emphasize your language skills prominently in your CV and cover letter. Provide examples of how you've used these languages in a professional context.
Showcase Relevant Experience: Detail your previous account management and sales experiences, particularly those involving high net worth individuals. Use specific metrics or achievements to demonstrate your success in retaining and upselling business.
Craft a Compelling Cover Letter: Write a personalized cover letter that connects your background with the company's needs. Discuss your understanding of the aviation industry and how you can contribute to their goals, while also expressing your enthusiasm for the role.
How to prepare for a job interview at Origin Recruitment Ltd
✨Showcase Your Sales Experience
Be prepared to discuss your previous sales roles and how you successfully retained and upsold business. Use specific examples that highlight your achievements and the strategies you employed to exceed targets.
✨Demonstrate Industry Knowledge
Familiarize yourself with the aviation industry, especially in relation to private aviation and luxury services. Being able to discuss current trends and challenges will show your potential employer that you are proactive and knowledgeable.
✨Highlight Your Communication Skills
Since the role involves regular communication with clients, practice articulating your thoughts clearly in both German and English. Prepare to give examples of how you've effectively communicated with clients in the past to build relationships and resolve issues.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle client feedback. Think of situations where you turned a negative experience into a positive outcome and be ready to share those stories.
