At a Glance
- Tasks: Lead operations and create an immersive café and VR experience from the ground up.
- Company: Join Origin, a unique space blending café culture with virtual reality.
- Benefits: Flexible salary, hands-on role, and the chance to shape a new environment.
- Other info: Enjoy a dynamic role with real responsibility and opportunities for creativity.
- Why this job: Be a founding member and make a real impact on how people connect and relax.
- Qualifications: Experience in operations or hospitality is a plus; mindset and judgement are key.
The predicted salary is between 30000 - 40000 € per year.
Origin is a new kind of space — combining a calm, high-quality café environment with immersive VR experiences and social connection. We’re creating a place where people can step out of the noise, feel at ease, and enjoy something genuinely different. We’re looking for a founding team member to help bring this to life — not just by managing operations, but by shaping how the space works and feels from day one.
The Role
This is a hands-on, early-stage role focused on turning a vision into a working, welcoming space.
Pre-opening (Fit-out Phase)
- Work alongside builders, suppliers, and founders during the refit of the space.
- Help ensure the space is not only built well, but works well in practice.
- Walk the space regularly, thinking through real customer and staff flow.
- Contribute to decisions on layout, positioning, and setup.
- Coordinate practical elements (equipment, deliveries, setup timelines).
- Help set up core systems (POS, bookings, stock, cleaning, safety).
- Manage costs to ensure the project stays on budget.
- Recruit for other strategic positions.
- Ensure the operation complies with health and safety, and security requirements.
Post-opening (Operational Phase)
- Oversee the day-to-day running of the venue.
- Support and guide front-of-house team members.
- Ensure consistency across café and VR experiences.
- Manage stock, suppliers, and core admin.
- Identify and solve problems early, before they escalate.
- Handle customer issues to safeguard the reputation of the company.
What matters most
We’re looking for someone who is:
- Practical and capable — able to get things done and keep things moving.
- Observant and thoughtful — notices details that affect how a space feels.
- Calm and steady — especially when things are busy or evolving.
- Comfortable with ambiguity — able to make progress without everything defined.
- Naturally takes ownership — sees things through without needing constant direction.
Experience in operations, hospitality, events, or similar environments is helpful — but mindset and judgement matter more.
A key part of the role: At Origin, how the space feels matters as much as how it runs. We want people to feel:
- Welcome.
- Calm.
- At ease.
This role plays a central part in protecting that — through decisions about layout, flow, systems, and standards.
What makes this different
This is a founding role. You won’t be stepping into a finished system — you’ll be helping create it. That means:
- Real responsibility.
- Input into decisions.
- The opportunity to shape how things are done.
A good fit if you…
- Enjoy building and improving systems.
- Like being on-site and involved in how things actually work.
- Can think ahead and spot issues early.
- Take pride in creating smooth, well-run environments.
- Balance efficiency with attention to detail.
Not the right fit if you…
- Prefer highly structured roles with everything predefined.
- Focus only on process, not people or environment.
- Avoid decision-making or ownership.
- Prefer to manage from a distance rather than being present.
Salary negotiable but you will need to be able to justify your expectations with relevant experience.
Operations And Experience Lead (Founding Role) in Hamlet employer: Origin Immersive Ltd
At Origin, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a founding team member in Sherborne, you will have the unique opportunity to shape a vibrant café and VR experience from the ground up, while enjoying a supportive environment that values your input and encourages personal growth. With a focus on creating a welcoming atmosphere for both staff and customers, we offer meaningful roles that allow you to make a real impact in a dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Operations And Experience Lead (Founding Role) in Hamlet
✨Tip Number 1
Get to know the company inside out! Research Origin's vision and values, and think about how your experience aligns with their mission. This will help you stand out in conversations and show that you're genuinely interested in being part of their founding team.
✨Tip Number 2
Network like a pro! Reach out to people in the industry or those connected to Origin. Attend events or join online forums where you can chat about operations and hospitality. Building relationships can open doors and give you insider info on the role.
✨Tip Number 3
Be ready to showcase your hands-on skills! Prepare examples from your past experiences where you've successfully managed operations or improved systems. This is your chance to demonstrate how you can contribute to creating a welcoming space at Origin.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to take on the challenge of shaping this unique space from the ground up.
We think you need these skills to ace Operations And Experience Lead (Founding Role) in Hamlet
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for creating a unique space shine through. We want to see how excited you are about blending café culture with immersive experiences!
Be Specific About Your Experience:Share concrete examples from your past roles that highlight your operational skills and ability to manage a dynamic environment. We’re looking for practical experience that aligns with our vision.
Emphasise Your Problem-Solving Skills:In your application, mention times when you've identified issues early and taken action to resolve them. This role is all about keeping things running smoothly, so we want to know how you tackle challenges.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Origin Immersive Ltd
✨Know the Space
Before your interview, take some time to research Origin and its unique concept. Understand how a café environment can blend with VR experiences and social connections. This will help you articulate how your vision aligns with theirs and show that you're genuinely interested in shaping the space.
✨Showcase Your Practical Skills
Be ready to discuss specific examples from your past experiences where you've successfully managed operations or improved systems. Highlight any hands-on roles you've had, especially in hospitality or events, and how you took ownership of projects to ensure they ran smoothly.
✨Emphasise Your Problem-Solving Mindset
Prepare to share instances where you've identified potential issues before they escalated. Discuss how you approached these challenges calmly and effectively, demonstrating your ability to think ahead and maintain a welcoming atmosphere even during busy times.
✨Connect on Values
During the interview, express your understanding of the importance of creating a calm and inviting environment. Share your thoughts on how layout and flow can impact customer experience, and be ready to discuss how you would contribute to maintaining that balance between efficiency and attention to detail.
