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- Tasks: Support the Sales team with client onboarding and ensure a smooth process.
- Company: Join a dynamic financial services firm focused on client success.
- Benefits: Competitive salary, professional development, and a collaborative work environment.
- Why this job: Make a real impact by enhancing client experiences and streamlining processes.
- Qualifications: Bilingual in English and Mandarin, with experience in client onboarding and KYC.
- Other info: Fast-paced environment with opportunities for growth and learning.
The predicted salary is between 36000 - 60000 £ per year.
This is a full-time, on-site role that requires you to work collaboratively with both internal and external stakeholders to support the Sales team with the entire end-to-end client onboarding process. Broadly, the role includes performing client due diligence, obtaining and verifying client documentation, name screenings, client profiling and client risk assessments.
Key Responsibilities:
- Take ownership of new account opening requests, account maintenance, and periodic client account reviews.
- Coordinate closely with Sales, Risk, Legal, Compliance, Technology, and Operations departments to ensure completeness and accuracy of onboarding and review processes.
- Facilitate membership with exchanges and manage sub-account openings for client electronic trading access.
- Collaborate with Project Managers, Vendors, and Management to streamline or automate onboarding processes, ensure compliance with new regulations, reduce turnaround time, and enhance client experience.
- Service existing clients by managing account requests and applications for new exchanges/products.
Key Requirements:
- Bilingual in English and Mandarin (written and spoken) strongly preferred.
- Practical experience with corporate KYC due diligence, client onboarding, and periodic review.
- Knowledge of FATCA/CRS requirements and ability to perform reasonableness checks.
- Strong team player with the ability to work independently in a fast-paced environment.
- Excellent time management, communication, and organizational skills.
- Diploma or Degree in a relevant field such as Business Administration, Law, Risk Management, Compliance, or Banking/Financial Services.
- 1–3 years of relevant experience in financial services or related industries.
Client Onboarding Specialist employer: ORIENT FUTURES INTERNATIONAL (SINGAPORE) PTE. LTD.
Contact Detail:
ORIENT FUTURES INTERNATIONAL (SINGAPORE) PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Onboarding Specialist
✨Tip Number 1
Network like a pro! Reach out to current employees in the company or industry on LinkedIn. A friendly chat can give us insights into the role and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to client onboarding and KYC processes. We can help you with mock interviews to boost your confidence!
✨Tip Number 3
Showcase your bilingual skills! If you're fluent in Mandarin, make sure to highlight this during interviews. It’s a big plus for roles that require communication with diverse clients.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can keep you fresh in their minds and show your enthusiasm for the role. We can help you draft the perfect message!
We think you need these skills to ace Client Onboarding Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Client Onboarding Specialist role. Highlight your experience with client onboarding, KYC due diligence, and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Don’t forget to mention your bilingual skills if you speak Mandarin – it’s a big plus for us!
Showcase Your Team Spirit: Since this role involves working closely with various departments, make sure to highlight your teamwork skills. Share examples of how you've collaborated with others in past roles to achieve common goals. We love a good team player!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at ORIENT FUTURES INTERNATIONAL (SINGAPORE) PTE. LTD.
✨Know Your Onboarding Process
Familiarise yourself with the entire client onboarding process, especially the steps involved in KYC due diligence and client risk assessments. Being able to discuss these processes confidently will show that you understand the role and can hit the ground running.
✨Brush Up on Regulations
Make sure you have a solid grasp of FATCA/CRS requirements and how they impact client onboarding. Prepare to discuss how you would perform reasonableness checks and ensure compliance, as this knowledge is crucial for the role.
✨Showcase Your Team Spirit
Since the role requires collaboration with various departments, be ready to share examples of how you've successfully worked in teams before. Highlight your communication skills and how you’ve contributed to achieving common goals in fast-paced environments.
✨Prepare for Bilingual Questions
If you're bilingual in English and Mandarin, practice answering potential interview questions in both languages. This will demonstrate your language proficiency and your ability to communicate effectively with diverse clients and stakeholders.