At a Glance
- Tasks: Manage shipboard IT systems and ensure top-notch performance while collaborating with the shore-side team.
- Company: Join the prestigious Orient Express Sailing Yachts for an unforgettable experience.
- Benefits: Competitive salary, unique travel opportunities, and a chance to work in a dynamic environment.
- Other info: Opportunity for personal growth and adventure while working in a multicultural team.
- Why this job: Be part of a luxury cruise experience and enhance your IT skills on the open sea.
- Qualifications: Experience in IT support, networking, and a passion for technology are essential.
IT Officer for Orient Express Sailing Yachts
Department
Engine
Employment Type
Contract
Location
- Shipboard
- Description
- IT OFFICER for cruise vessel ORIENT EXPRESS OLYMPIAN embarkation
- January/2027 contract 2 months on/off
- Position Summary
- Responsible for the day to day operations of the shipboard computer systems, providing IT systems support, maintenance and monitoring to maintain an excellent IT performance in accordance with Company Policies.
- Working alongside the shore side IT department on technology advancements and projects.
- Ensure proper coordination with different technical parties and departments.
- Reporting Structure
- Reporting to the Chief Engineer.
- Functional reporting to Hotel Director for all hotel matters.
Computer knowledge
- Ability to apply the principles of logical or scientific thinking to define problems, collect data, establish facts and draw valid conclusions.
- As of December 2014, the following is a list of all major systems being managed and equipment to be used:
- HP Pro Liant DL380p Gen8 Server
- VMware v Sphere 5.1
- Microsoft Windows Server 2008/Exchange 2010
- Fidelio Cruise SPMS/MMS/Security (Check-in and Embarkation)
- MTN C. Band Satellite Services
- Ving Vision/Door Locks
- Micros POS
- Landesk Management Suite/Patch Manager
- Veeam Backup & Replication
- Barracuda Web Filter 310
- HP Pro Curve network switches
- Mini-M and Sat-B Services
- VHF Radios
- Seamobile Cell Phones At Sea
- Sailor GMDDS
- Alcatel PABX Telephone Systems
- Apple i Pad
Safety Duties
- Participates in crew and passenger safety drills according to instructions.
- Must always comply with the Company’s safety and pollution prevention regulations and operating procedures.
- Leads by example by taking care of Health and Safety of self and others.
- Ensures that all work equipment, personal protective equipment, chemicals and safety devices are being used correctly.
Education/Experience/Qualifications
- Valid STCW 95 certification.
- Associate Degree in Computer Sciences or an equivalent amount of experience.
- Minimum one year on Windows XP Pro/2000/2003/2008, Active Directory, Networking, Exchange and VMware v Sphere Administration.
- Minimum one year troubleshooting Network and PC problems.
- Physically and medically fit.
- Moral integrity is required.
- Ship experience a plus but not necessary.
Language requirements
- Excellent fluent English and
- French language is a big +
(verbal, written and technical).
English is the working and safety language on board.
This also includes the ability to give and receive instructions in verbal and written forms and to effectively and efficiently engage with guests and crew members.
Additional languages are considered beneficial.
Physical Demands and Working Conditions
Required to stand, walk long distances, reaching and sitting.
All vessels positions require repetitive motion of bending, climbing, going up and down stairs.
Lifting or pushing of up to 50lbs.
Manual dexterity sufficient to install, operate and troubleshoot computers, printers and other office equipment.
The position requires overtime work and odd schedules.
Works in a typical office environment or computer room with moderate noise generated by office equipment, phone conversations and light traffic.
Profile
- Vast knowledge of a multi outlet operation.
- Strong interpersonal skills and ability to lead, motivate and develop a culturally diverse work force.
- Punctual.
- Proactive approach to problem solving.
- Ability to be flexible, well organized, self managed and motivated. Handle multiple demands, remain calm and effective under pressure and resolve issues quickly.
- Safe, professional and personal practices. Fully conversant with VMS and MLC requirements.
- Well groomed and neat appearance.
- Must possess a positive customer service orientated attitude at all times.
- Ability to deliver a high standard of technical performance.
Status - Officer. Salary - Refer to contract. Rotation- Refer to contract.
Key Responsibilities
- Supports the Captain as needed for shipboard communications; as an Officer, reports to the Captain regarding all ship communications.
- Keeps the Chief Engineer promptly and fully informed of all problems and matters of significance, including daily assignments and administration.
- Provides technical assistance to guests and crew.
- Manages and maintains all Communications equipment onboard.
- Administers and maintains Windows Environment.
- Regularly carries out maintenance on all IT equipment, making basic repairs when needed on PCs, Printers, and other peripherals. Scheduling technician repairs when necessary.
- Sustains existing Physical Network.
- Maintains Servers, UPS, and other peripherals.
- Ensures that security updates and antivirus programs are current and that user access and restrictions are maintained.
- Maintains and supports the Internet Café hardware and reports any failures to the provider.
- Keeps an accurate physical inventory of all hardware and software onboard.
- Effectively maintains and enforces user compliance with Corporate IT Policies & Procedures.
- Problem determination and troubleshoot PC, Application, and Networking issues.
- Provides notification to Shoreside IT Department of all IT issues in a timely manner.
- Provides Voyage Reports to IT Department as determined by FLL Management.
- Maintains reliability and availability of shipboard computer network hardware, operating system, and software to a high standard.
- Determines and takes action to anticipate network disaster events and mitigate loss (i. e., on/off-site backups, theft prevention, security violations, and viruses).
- Ensures Company's complete Software License compliance and reports all violations.
- Provides System Administration in accordance with management Policies & Procedures.
- Maintains appropriate confidentiality of information processed.
- Supports desktop publishing systems.
- Handles all other related duties as instructed by his/her supervisor and IT Department.
- Oversees the IT performance of the ship.
- Ensures sufficient stock of spare parts and consumables is on order and in onboard system to cover planned and unplanned maintenance.
- Participates in the development of on board operational plans to support the successful completion of maintenance periods and works closely with the Hotel Department on all maintenance issues, ensuring a minimal impact on the shipboard operation.
- Practices good people management, maintaining proper conduct with all departments around the ship.
- All other duties as assigned.
- #J-18808-Ljbffr
IT Officer for Orient Express Sailing Yachts in London employer: ORIENT EXPRESS
Working as a Fitter for Orient Express Sailing Yachts offers a unique opportunity to be part of a prestigious maritime experience while enjoying a supportive and safety-focused work culture. With a commitment to employee growth, the company provides extensive training and development opportunities, ensuring that you can enhance your skills in a dynamic shipboard environment. The role not only allows for meaningful contributions to the maintenance of luxury vessels but also fosters camaraderie among crew members living and working closely together.
StudySmarter Expert Advice🤫
We think this is how you could land IT Officer for Orient Express Sailing Yachts in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what ORIENT EXPRESS values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges ORIENT EXPRESS might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at ORIENT EXPRESS!
✨Direct Apply to ORIENT EXPRESS
Let's not forget to apply directly through the ORIENT EXPRESS website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Officer for Orient Express Sailing Yachts in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at ORIENT EXPRESS.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at ORIENT EXPRESS. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at ORIENT EXPRESS
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
