At a Glance
- Tasks: Provide IT support and maintain tech systems on a luxury cruise ship.
- Company: Join the prestigious Orient Express Sailing Yachts team.
- Benefits: Exciting contract role with travel opportunities and unique experiences.
- Other info: Dynamic work environment with a focus on safety and teamwork.
- Why this job: Be part of a luxury experience while enhancing your IT skills at sea.
- Qualifications: Experience in IT support and valid STCW certificates required.
The predicted salary is between 25000 - 30000 £ per year.
We are currently seeking an experienced IT Assistant to join the luxury cruise vessel Orient Express Olympian.
Embarkation: 01 April 2027
Contract: 6 months ±1 month
Requirements:
- Previous experience as a Fitter on board cruise ships
- All valid STCW certificates
- Good command of English
- Valid references and/or recommendations from previous employers
Description and Main Purpose of Job:
The IT/AV Assistant provides vital first-line support for the vessel’s Information Technology (IT) and Audio-Visual (AV) infrastructure. Operating under the direct supervision of the IT Officer, the role ensures the reliable operation of passenger and crew networks, workstation hardware, and entertainment systems. Additionally, the role provides cross-functional programming support to the electrical team, while performing any additional general technical duties as reasonably required by the IT Officer or Chief Electrician.
Key Responsibilities:
- Helpdesk & User Support: Act as the primary point of contact to provide rapid, courteous, and effective troubleshooting for passenger and crew IT issues, including Wi-Fi connectivity, cabin infotainment systems, and general software/hardware queries.
- Network & AV Operations: Assist the IT Officer with the daily physical inspection, monitoring, and basic maintenance of the shipboard network (servers, switches, communication links), and successfully set up, test, and operate AV equipment for passenger events.
- Hardware Maintenance & Domotics Support: Deploy, configure, and repair desktop computers, printers, and POS terminals. Actively assist the Assistant Electricians with the programming, configuration, and troubleshooting of smart electrical equipment. Assist the IT Officer in ensuring all maintenance activities and defects are accurately recorded and followed up in Shipsure.
- Cybersecurity & Housekeeping: Strictly follow established company cyber security protocols, assist with routine data backups, and maintain the AV/IT workshops and storage areas in a clean, highly organized, and safe condition.
- Safety & Compliance: Comply with safety, security, and environmental requirements, including the correct use of PPE, and ensure strict personal compliance with work and rest hour regulations.
Health, Safety and Environment Duties and Responsibilities:
All employees have a duty under Company Policies and VMS requirements to:
- Participate in shipboard emergency duties and drills in accordance with the vessel’s muster list and emergency procedures
- Take reasonable care for their own health and safety and for that of others who may be affected by their acts or omissions
- Cooperate with management on health and safety matters
- Use correctly all work items provided by the Company, including personal protective equipment, in accordance with training and instructions
- Not interfere with or misuse anything provided for health, safety, or welfare
- Abide by environmental protection rules and regulations and actively participate in the reduction, reuse, and recycling schemes in place
- All employees shall participate actively in all HSEQ activities and promote safe practices as part of an integrated management approach.
IT Assistant for Orient Express Sailing Yachts employer: ORIENT EXPRESS
Working as a Fitter for Orient Express Sailing Yachts offers a unique opportunity to be part of a prestigious maritime experience while enjoying a supportive and safety-focused work culture. With a commitment to employee growth, the company provides extensive training and development opportunities, ensuring that you can enhance your skills in a dynamic shipboard environment. The role not only allows for meaningful contributions to the maintenance of luxury vessels but also fosters camaraderie among crew members living and working closely together.
StudySmarter Expert Advice🤫
We think this is how you could land IT Assistant for Orient Express Sailing Yachts
✨Get Involved in Tech Meetups
If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!
✨Leverage Your University’s Resources
University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!
✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at ORIENT EXPRESS that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace IT Assistant for Orient Express Sailing Yachts
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at ORIENT EXPRESS, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at ORIENT EXPRESS can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at ORIENT EXPRESS will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at ORIENT EXPRESS
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at ORIENT EXPRESS. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at ORIENT EXPRESS.
