At a Glance
- Tasks: Ensure smooth operations during client sessions and provide on-site support.
- Company: Dynamic leisure business with a premium, tech-enabled client experience.
- Benefits: Flexible hours, hands-on training, and a vibrant work environment.
- Other info: Great opportunity for growth in a lively, experience-driven setting.
- Why this job: Join a fast-paced team and enhance your customer service skills.
- Qualifications: Strong customer service skills and adaptability required.
The predicted salary is between 12 - 15 £ per hour.
We’re working with a dynamic, membership-based leisure business operating across two central London venues. Offering a premium, tech-enabled client experience, they are looking for a reliable Operations Assistant to provide ad‑hoc, on‑site support. This role will be on a flexible, ad‑hoc basis, so would suit someone with availability who can step in as needed.
The Operations Assistant role:
- You’ll be responsible for ensuring the studios run smoothly during client sessions. This includes opening the space, welcoming members, helping set up sessions, assisting with basic troubleshooting of equipment, and generally overseeing the environment to ensure a seamless, high‑quality experience.
Ideal Operations Assistant:
- Strong customer service skills and a professional, friendly approach
- Previous experience in a client‑facing or hospitality role
- Highly reliable, adaptable, and happy to muck in where needed
- Comfortable with basic tech and troubleshooting
- Available to start immediately and able to commit on an ad‑hoc basis
Training and handover will be provided. This is a great opportunity for a capable Operations Assistant to work within a fast‑paced, experience‑led environment.
Operations Assistant employer: Oriel Partners Limited
Oriel Partners Limited is an excellent employer, offering a supportive work culture that values organisation and proactivity. Located in the vibrant heart of Central London, employees benefit from flexible term-time hours, allowing for a healthy work-life balance while contributing to the smooth operation of an established education group. With opportunities for personal growth and development, this role is perfect for those seeking meaningful employment in the education sector.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on an Operations Assistant role.
✨Tip Number 2
Be ready for a chat! When you apply through our website, make sure you're prepared for a quick phone or video call. Brush up on your customer service skills and be ready to showcase your friendly approach.
✨Tip Number 3
Show off your adaptability! In your conversations, highlight how you've successfully handled unexpected situations in previous roles. This will show that you're the reliable Operations Assistant they need.
✨Tip Number 4
Stay tech-savvy! Familiarise yourself with basic troubleshooting techniques and any relevant tech tools. Being comfortable with tech will give you an edge when discussing your fit for the role.
We think you need these skills to ace Operations Assistant
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, we’re looking for someone who can connect with our members.
Highlight Relevant Experience:Make sure to mention any previous roles where you’ve provided customer service or worked in a client-facing environment. We love seeing how your past experiences can contribute to making our studios run smoothly!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Operations Assistant role. A well-structured application will definitely catch our eye!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Oriel Partners Limited
✨Know the Venue Inside Out
Before your interview, take some time to research the venues where you'll be working. Familiarise yourself with their offerings and the tech they use. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think of situations where you went above and beyond for a client or resolved a tricky issue. This will demonstrate your ability to create a premium experience for members.
✨Be Ready to Adapt
Since this role is ad-hoc, be prepared to discuss how you handle unexpected situations. Share stories that illustrate your adaptability and reliability. Employers love candidates who can think on their feet and step in when needed.
✨Brush Up on Basic Tech Troubleshooting
Since the role involves some tech support, it’s a good idea to review common issues and solutions related to equipment you might encounter. Being able to talk about your comfort level with tech will reassure them that you can handle any hiccups during sessions.
