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- Tasks: Ensure smooth operations during client sessions and provide on-site support.
- Company: Dynamic leisure business with a premium, tech-enabled client experience.
- Benefits: Flexible hours, training provided, and a vibrant work environment.
- Other info: Perfect for those seeking flexible, ad-hoc work opportunities.
- Why this job: Join a fast-paced team and enhance your customer service skills.
- Qualifications: Strong customer service skills and basic tech troubleshooting ability.
The predicted salary is between 12 - 15 £ per hour.
We’re working with a dynamic, membership-based leisure business operating across two central London venues. Offering a premium, tech-enabled client experience, they are looking for a reliable Operations Assistant to provide ad-hoc, on-site support.
This role will be on a flexible, ad-hoc basis, so would suit someone with availability who can step in as needed.
The Operations Assistant role:
- You’ll be responsible for ensuring the studios run smoothly during client sessions. This includes opening the space, welcoming members, helping set up sessions, assisting with basic troubleshooting of equipment, and generally overseeing the environment to ensure a seamless, high-quality experience.
Ideal Operations Assistant:
- Strong customer service skills and a professional, friendly approach
- Previous experience in a client-facing or hospitality role
- Highly reliable, adaptable, and happy to muck in where needed
- Comfortable with basic tech and troubleshooting
- Available to start immediately and able to commit on an ad-hoc basis
Training and handover will be provided. This is a great opportunity for a capable Operations Assistant to work within a fast-paced, experience-led environment.
Operations Assistant in London employer: Oriel Partners Limited
Contact Detail:
Oriel Partners Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the leisure industry. A personal recommendation can go a long way in landing that Operations Assistant role.
✨Tip Number 2
Be ready to showcase your skills on the spot! If you get an interview, be prepared to demonstrate your customer service abilities and tech-savviness. Think of scenarios where you've excelled in similar roles and share those stories.
✨Tip Number 3
Stay flexible and open-minded! Since this role is ad-hoc, show your willingness to adapt to different situations. Highlight your reliability and readiness to jump in whenever needed during your conversations.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for interviews and connect with potential employers. Plus, it’s a great way to stay updated on new opportunities tailored just for you.
We think you need these skills to ace Operations Assistant in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience in client-facing roles. We want to see how you can bring a friendly and professional approach to the Operations Assistant position.
Craft a Personal Cover Letter: Use your cover letter to showcase your adaptability and reliability. Share specific examples of how you've stepped in to help in previous roles, as this will resonate with us and show you're ready for an ad-hoc position.
Show Off Your Tech Skills: Since the role involves basic troubleshooting, mention any tech-related experience you have. We love candidates who are comfortable with technology, so don’t be shy about your skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Operations Assistant role without any hiccups!
How to prepare for a job interview at Oriel Partners Limited
✨Know the Venue Inside Out
Before your interview, take some time to research the venues where you'll be working. Familiarise yourself with their offerings and the tech they use. This will show your genuine interest in the role and help you answer questions more confidently.
✨Show Off Your Customer Service Skills
Since this role is all about providing a premium experience, be ready to share examples of how you've excelled in customer service before. Think of specific situations where you went above and beyond for a client, as this will highlight your friendly approach.
✨Be Ready to Adapt
Flexibility is key for this position, so prepare to discuss how you've successfully adapted to changing circumstances in previous roles. Share stories that demonstrate your reliability and willingness to 'muck in' when needed.
✨Brush Up on Basic Tech Troubleshooting
Since you'll be assisting with equipment, it’s a good idea to review common tech issues and their solutions. Being able to talk about your comfort level with tech and any troubleshooting experiences will give you an edge in the interview.