At a Glance
- Tasks: Support a high-net-worth family with lifestyle, travel, and administrative needs.
- Company: Join a dedicated team in a dynamic and fast-paced environment.
- Benefits: Flexible shifts, competitive pay, and the chance to work in luxury settings.
- Other info: Opportunity for personal growth and unique experiences in a private household.
- Why this job: Be the go-to person for exciting travel and lifestyle arrangements.
- Qualifications: Experience in concierge services and strong organisational skills required.
The predicted salary is between 40000 - 50000 £ per year.
We are seeking a proactive and service-focused Lifestyle & Concierge Assistant to join a dedicated team supporting a private high-net-worth family.
Working in a small team at the family home, you will provide exceptional day-to-day lifestyle, travel, and administrative support, ensuring the smooth coordination of the family's personal arrangements.
This is a fast-paced, varied role where no two days are the same.
This Lifestyle Assistant role forms the operational backbone of a 24/7 support function, operating on a structured rota system to ensure continuous coverage across weekdays, weekends, and out-of-hours periods.
You will be the first point of contact for all urgent travel, transport, and lifestyle requests, ensuring swift and accurate execution at all times.
The ideal Lifestyle Assistant will be highly organised, resourceful and responsive, with a passion for delivering exceptional service.
You will thrive in an environment where anticipating needs, solving problems quickly and maintaining the highest levels of professionalism are essential.
Key Lifestyle Assistant Responsibilities
- Lifestyle & Travel Support
- Coordinate domestic and international travel arrangements, including flights, accommodation, transfers, visas and supporting documentation.
- Arrange restaurant reservations, hospitality, entertainment and leisure activities.
- Manage personal appointments including healthcare, beauty, wellness and fitness.
- Source and purchase gifts, luxury items and bespoke products.
- Arrange deliveries, collections, couriers and personal errands.
- Research venues, suppliers and services to support the family's lifestyle requirements.
- Respond promptly to ad hoc requests, ensuring a seamless and efficient service.
- Prepare detailed travel itineraries and travel packs.
- Monitor travel schedules and proactively manage changes or disruptions.
- Liaise with airlines, hotels, chauffeurs, private aviation providers and other travel partners.
- Coordinate transport and logistics across multiple locations.
- Ensure all travel arrangements are delivered accurately and efficiently.
- Operational Execution
- Act as first-response layer for all non-confidential urgent matters.
- Escalate complex or sensitive issues to Private PA.
- Maintain accuracy and speed in all execution tasks.
- On-Call Rota Participation
- Participate in a structured 3-person on-call rotation.
- Provide primary, backup, and standby coverage on a rotating basis.
- Ensure seamless continuity of service 24/7.
Lifestyle Assistant Skills and Experience
Essential
- Experience in lifestyle management, concierge services, or UHNW support.
- Strong organisational and problem-solving skills.
- Ability to work under pressure and respond quickly to changing priorities.
- High discretion and professionalism.
- Flexibility for shift-based and out-of-hours working.
- Full UK Driving Licence
Desirable
- Experience in luxury travel, hospitality, or private households.
- Additional language skills.
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Lifestyle Assistant employer: Oriel Partners Limited
Oriel Partners Limited is an excellent employer, offering a supportive work culture that values organisation and proactivity. Located in the vibrant heart of Central London, employees benefit from flexible term-time hours, allowing for a healthy work-life balance while contributing to the smooth operation of an established education group. With opportunities for personal growth and development, this role is perfect for those seeking meaningful employment in the education sector.
