Oribe Retail Education Specialist, UK & Ireland

Oribe Hair Care has set the standard for professional hair care within the prestige market. Blending innovative formulations, top‑performing products, award‑winning packaging and unparalleled education, Oribe has become a renowned beauty authority for experienced stylists and taste‑driven consumers alike. Kao is a company committed to quality and the environment, with a purpose to create a Kirei Life for all. Kao has been recognised among the World’s Most Ethical Companies for 16 consecutive years.

Reporting to the UK Retail National Account Manager, with a dotted line to the Oribe Education Manager, this role is responsible for the successful delivery of the Oribe education and events programme across the retail channel in the UK & Ireland. The Retail Education Specialist will inspire and educate in-store retail teams, driving brand awareness, sales performance, and new business opportunities while ensuring a consistent and premium brand experience across all retail locations. This is a field-based role requiring regular travel across the UK & Ireland, including store visits, retailer meetings, education sessions, merchandising support, and event activity. The role also supports the day‑to‑day management of retail accounts, including merchandising, planogram compliance, product launches, and stock monitoring.

Responsibilities

• Partner with the National Account Manager (Retail & E‑commerce) and the Oribe Education Manager to implement education plans across retail accounts, supporting sales growth, brand distribution, and new business objectives.
• Deliver engaging Oribe product knowledge and education sessions through in‑store training, retailer head office presentations, and digital learning sessions.
• Ensure all merchandising and in‑store displays align with agreed planograms and brand standards.
• Monitor stock levels, restock where required, and communicate stock shortages or outages to the Oribe National Account Manager.
• Maintain accurate visual records of merchandising standards, including store and shelf imagery within central team folders.
• Support retail events and promotional activity, including event planning and execution, providing customer engagement and hands‑on support, and representing the brand professionally at all times.
• Complete all required administration, reporting, and feedback in a timely and accurate manner.
• Support occasional evening and weekend events where required.

What You’ll Need

• Minimum 3 years’ experience within FMCG, luxury beauty, or haircare retail environments.
• Good understanding of the retail and professional haircare industry; hairdressing experience is advantageous.
• Experience delivering education programmes, in‑store training, and retail events within a retail environment.
• Excellent relationship‑building and stakeholder management skills, with the ability to collaborate effectively across internal teams and retail partners.
• Good technical and product knowledge of haircare products, ideally within the luxury sector, with awareness of market trends and brand positioning.
• Highly organised and adaptable, with the ability to manage schedules, prioritise store visits, and respond quickly to changing business needs in a field‑based role.
• Competent in Microsoft Office applications, particularly Excel.
• Flexibility to travel extensively across the UK & Ireland, including occasional overnight stays and weekend work where required.

How We Work

Having been selected among the World’s Most Ethical Companies for 16 consecutive years, we are a company with a purpose and strong corporate values. We work collaboratively to achieve our common goals and aim to deliver the best for our customers.

What We Offer

A friendly and flexible work environment with competitive salaries, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. We value entrepreneurial thinking and innovation.

Hiring Process

Kao embraces diversity and the individual personalities of its people. We welcome applications from all areas of the global community.