At a Glance
- Tasks: Drive customer and partner marketing strategies to boost engagement and revenue growth.
- Company: Join Orgvue, a leading organisational design platform with a global presence.
- Benefits: Enjoy hybrid working, private medical insurance, and 25+ days holiday.
- Other info: Collaborative culture that values individualism and diversity.
- Why this job: Make a real impact in a high-visibility role within a dynamic team.
- Qualifications: 5+ years in B2B marketing, especially in SaaS or tech environments.
The predicted salary is between 60000 - 75000 € per year.
Orgvue is an organizational design and planning platform that empowers businesses to transform their workforce by understanding the work people do and the skills they have. Our platform connects strategy to structure, providing clarity of vision, so leaders can build a more adaptable, better performing organization that thrives in a constantly changing world of work.
The world’s largest and best-known enterprises and consulting firms use Orgvue to visualize and model current and future states of the organization and make faster, more informed decisions. The company is headquartered in London, with offices in Philadelphia, The Hague, Toronto, and Sydney.
As Orgvue continues to scale its global customer base and partner ecosystem, we are investing in a Customer & Partner Marketing Manager to drive deeper engagement and measurable revenue growth across the full lifecycle.
This is a new high-impact, hands-on role where you will own the strategy and execution of customer marketing and partner co-marketing initiatives. You will work closely with Marketing, Customer Success, Revenue, and our partner eco-system to deliver programs that increase adoption, strengthen retention, generate pipeline, and turn customers and partners into long-term advocates.
Success in this role means building scalable, insight-driven programs that directly contribute to customer growth and retention and partner-sourced revenue.
Responsibilities- Strategy & planning
- Develop and own the customer and partner marketing strategy aligned to business goals, including retention, expansion, and co-sell revenue.
- Identify key opportunities across the customer lifecycle and partner ecosystem to drive engagement and growth.
- Customer lifecycle & advocacy
- Design and deliver lifecycle marketing programs across onboarding, adoption, expansion, and renewal.
- Lead customer advocacy initiatives including case studies, testimonials, references, user groups, and customer communications.
- Partner with Customer Success to increase product adoption and long-term customer value.
- Partner marketing & co-sell
- Build and scale co-marketing programs with consulting and technology partners to drive joint pipeline.
- Collaborate closely with partner marketing teams to activate their networks and amplify reach.
- Deliver partner-focused initiatives including events, co-branded content, enablement materials, and integrated campaigns.
- Programs & campaign execution
- Own end-to-end delivery of campaigns and programs, ensuring high quality execution and on-time delivery.
- Run events and engagement initiatives such as conferences, roundtables, and executive dinners.
- Work cross-functionally to align messaging, targeting, and execution across channels.
- Performance & optimisation
- Define and track key metrics across customer and partner marketing, including adoption, retention, pipeline, and revenue impact.
- Use data and insights to continuously optimise programs and improve ROI.
- Report on performance and provide clear recommendations to stakeholders.
- Stakeholder collaboration
- Partner closely with Marketing, Sales, Customer Success, and Professional Services to align on account priorities and growth opportunities.
- Build strong relationships with internal teams and external partners to drive alignment and execution.
- 5+ years’ experience in B2B marketing within a SaaS or technology environment.
- Proven experience in customer lifecycle marketing (adoption, retention, expansion) and/or partner/channel marketing.
- Demonstrated ability to drive measurable business impact, including customer growth, retention, or partner-sourced pipeline.
- Experience delivering co-marketing initiatives with partners, including events and joint campaigns.
- Strong project management skills, with the ability to lead cross-functional initiatives across global teams.
- Data-driven mindset, with experience using CRM and marketing automation platforms (e.g. Salesforce, HubSpot) to measure performance.
- Excellent communication and content skills, with the ability to engage both internal stakeholders and external audiences.
- Comfortable working in a fast-paced, collaborative environment across multiple regions.
- Opportunity to shape and scale customer and partner marketing in a growing, global software and consulting company.
- High visibility role with direct impact on revenue and customer growth.
- Work with leading global enterprises and top-tier consulting partners.
- Collaborative, ambitious team environment with real ownership and autonomy.
- Hybrid working (2 days in London office).
- Private Medical Insurance (including Dental and Vision) and Life Assurance.
- 25 days holiday (increasing to 30 days at a rate of 1 extra day per year).
- Employer pension contribution of 5% of your gross salary, if you contribute a minimum of 3%.
- Season Ticket Loan.
- Cycle to Work Scheme.
- Wellbeing support: Sanctus Coaching, virtual fitness sessions, wellbeing webinars, annual wellbeing day.
Here at Orgvue we promote individualism and a diverse workforce to build on our future success.
Customer and Partner Marketing Manager in London employer: Orgvue
Orgvue is an exceptional employer that offers a dynamic and collaborative work environment in the heart of London, where you can make a tangible impact on customer and partner marketing strategies. With a strong focus on employee growth, Orgvue provides opportunities for professional development, hybrid working arrangements, and a comprehensive benefits package including private medical insurance and generous holiday allowances. Join a forward-thinking team that values diversity and individualism, and be part of a company that empowers you to shape the future of organizational design and planning.
StudySmarter Expert Advice🤫
We think this is how you could land Customer and Partner Marketing Manager in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Orgvue on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by understanding Orgvue's platform inside out. Familiarise yourself with their customer lifecycle strategies and think of ways you could enhance them. Show us you’re ready to hit the ground running!
✨Tip Number 3
Don’t just talk about your past roles; share specific examples of how you’ve driven customer engagement and retention. We love numbers, so if you can quantify your achievements, even better!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re genuinely interested in being part of the Orgvue team.
We think you need these skills to ace Customer and Partner Marketing Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer and Partner Marketing Manager role. Highlight your relevant experience in B2B marketing and customer lifecycle strategies, showing us how you can drive engagement and growth.
Showcase Your Achievements:Don’t just list your responsibilities; we want to see the impact you've made in previous roles. Use metrics and examples to demonstrate how you've contributed to customer retention or partner-sourced revenue.
Be Authentic:Let your personality shine through in your application. We value individualism, so don’t be afraid to share your unique perspective on marketing and how you approach challenges in a fast-paced environment.
Apply Through Our Website:We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches the right people and you’ll get a feel for our company culture while you’re at it!
How to prepare for a job interview at Orgvue
✨Know Your Stuff
Before the interview, dive deep into Orgvue's platform and understand how it empowers businesses. Familiarise yourself with their customer lifecycle marketing strategies and think about how your experience aligns with their goals.
✨Showcase Your Impact
Prepare specific examples from your past roles where you've driven measurable business impact, especially in customer growth and retention. Be ready to discuss how you’ve successfully executed co-marketing initiatives and what results they yielded.
✨Be Data-Driven
Since this role requires a data-driven mindset, come prepared to discuss how you've used CRM and marketing automation tools like Salesforce or HubSpot to measure performance. Highlight any metrics you've tracked and how they influenced your marketing strategies.
✨Engage and Collaborate
Demonstrate your ability to work cross-functionally by sharing experiences where you collaborated with different teams. Talk about how you built relationships with internal stakeholders and external partners to drive alignment and execution on marketing initiatives.
