At a Glance
- Tasks: Manage multiple restaurants, ensuring exceptional service and operational excellence.
- Company: Premium neighbourhood restaurant group in Central London.
- Benefits: Competitive salary, benefits, and opportunities for career growth.
- Other info: Be part of a vibrant community-focused restaurant group.
- Why this job: Join a dynamic team and make a real impact in the hospitality industry.
- Qualifications: Experience in multi-site management and a passion for hospitality.
The predicted salary is between 50000 - 55000 £ per year.
A premium neighbourhood restaurant group is looking for a Multi Site Restaurant Manager to join its growing operation in Central London. This is a hands-on management role for someone who genuinely loves hospitality, understands what great service looks like and enjoys being at the heart of a restaurant.
You will work across three sites, supporting the General Manager and Operations team while acting as another layer of management across service, people, compliance and commercial performance.
The Role
You will split your time between the three restaurants, maintaining consistency and standards across the group. You will:
- Work closely with the GM and Operations team across all three sites
- Be highly present on the restaurant floor and lead by example during service
- Support financial management, including costs, labour and daily commercial performance
- Assist with compliance, licensing, health & safety and operational standards
- Support office-based duties and operational administration
- Help maintain consistent systems and standards across all three sites
- Lead and reinforce training across FOH teams
- Coach, develop and motivate managers and wider teams
- Support recruitment, onboarding and performance management
- Identify operational issues and take ownership of resolving them
- Maintain exceptional service standards across every site
- Build strong relationships with guests and become a familiar face within the neighbourhood
- Work alongside senior leadership to improve the operation as the group continues to grow
What We're Looking For
This role needs someone who has already worked within a multi-site or multi-outlet environment. You might currently be:
- A Multi Site Restaurant Manager
- Group Restaurant Manager
- Area Manager
- Senior Restaurant Manager
- Assistant Operations Manager
- A strong Restaurant Manager within a multi-site group
You will need:
- Proven experience managing within a multi-site or multi-outlet operation
- Experience within premium, high-quality restaurants
- Strong knowledge of service, training and operational standards
- A good understanding of financials, labour and compliance
- The confidence to work independently across multiple locations
- Strong organisational and administrative skills
- A genuine passion for hospitality
- A natural ability to build relationships with people
- The confidence to lead from the floor rather than from an office
- Excellent communication and people management skills
- A proactive approach and the ability to spot problems before they become bigger issues
The Person
We're looking for a dynamic manager who genuinely enjoys hospitality. Someone who knows their numbers but isn't afraid to get stuck into service. Someone who can spend the morning working through compliance and financials, then be on the floor that evening leading a busy service. You should be a true people person who enjoys developing teams, maintaining standards and creating an environment where people want to do their best work. Experience within a premium neighbourhood restaurant environment is particularly important. You should understand the importance of regular guests, service consistency and creating a restaurant that becomes part of its local community.
Right to work in the UK required. If you're an experienced restaurant manager who wants to take on a broader role across a genuinely exciting hospitality group, we'd like to hear from you.
Restaurant General Manager/Area support manager in City of London employer: Organic Recruitment Ltd
Join a vibrant boutique lifestyle hotel in the heart of London, where personality and individuality are celebrated. As an employer, we offer a dynamic work culture that encourages creativity and exceptional guest experiences, alongside competitive salaries and comprehensive benefits. With opportunities for professional growth within our international portfolio, you'll thrive in an environment that values your contributions and supports your career development.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant General Manager/Area support manager in City of London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Organic Recruitment Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Organic Recruitment Ltd
Don't be shy about reaching out to Organic Recruitment Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant General Manager/Area support manager in City of London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Organic Recruitment Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Organic Recruitment Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
