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- Tasks: Lead high-profile client relationships and support smaller accounts with strategic oversight.
- Company: Join Organic, a B Corp agency dedicated to making a positive impact through digital solutions.
- Benefits: Enjoy flexible working, a monthly wellbeing allowance, and generous holiday that grows with you.
- Why this job: Make a real impact from day one in a supportive, meritocratic environment with top industry talent.
- Qualifications: 6+ years in client services with experience managing large digital or marketing accounts required.
- Other info: Celebrate your birthday with a day off and enjoy regular team socials for fun and connection.
The predicted salary is between 43200 - 72000 £ per year.
As a Client Director at Organic, you will be responsible for leading our largest, most high-profile client relationship, while also supporting a portfolio of smaller accounts. This role is central to fostering deep, strategic relationships and identifying long-term opportunities that drive client growth and agency value. You will be a trusted advisor, a voice of confidence, and a champion of innovation. Working closely with senior client stakeholders and internal teams to ensure we’re always delivering impactful work that moves the needle.
As a Client Director at Organic, you will be responsible for leading our largest, most high-profile client relationship, while also supporting a portfolio of smaller accounts. This role is central to fostering deep, strategic relationships and identifying long-term opportunities that drive client growth and agency value. You will be a trusted advisor, a voice of confidence, and a champion of innovation. Working closely with senior client stakeholders and internal teams to ensure we’re always delivering impactful work that moves the needle.
What you’ll be doing
- Own and lead the strategic direction of our largest client account, acting as their key point of contact and trusted partner.
- Support a small portfolio of additional accounts, ensuring each has a clear growth roadmap and strategic oversight.
- Respond to client briefs with clarity, helping to shape complex challenges into compelling digital solutions. Build enduring, senior-level relationships within the clients organisation.
- Create strategic account plans and roadmaps that align with client business goals and demonstrate the value of our partnership.
- Proactively identify and act on opportunities for account growth and innovation – working alongside Organic’s brilliant experts and the tools & tech team.
- Lead senior client meetings, presentations, and workshops.
- Ensure effective budget oversight and commercial control.
- Mentor and support the wider Client Services team, including Account Managers, with strategic guidance and best practice.
What skills you’ll need
- 6+ years of experience in client services, including experience managing large digital or marketing accounts.
- Strategic thinker with a track record of delivering value through insight-led, tech-first solutions.
- Commercially astute with excellent communication and relationship building skills.
- Able to thrive in a hybrid, fast-paced agency setting.
- Proactive, energetic, and a collaborative team player.
What you’ll get in return
You’ll be coming into a well-run, established but independent agency. We do great work for our clients. We believe in Digital For Good, we are a B Corp and we’re keen to make this a great place for our people to develop
and grow their careers.
We work with a mix of clients, with large blue chip national and international clients being a core of the work we do. This demands high standards but also allows our people to work with the best talent in the industry.
You’ll have a chance to make a real impact on the business from day one. While we provide support from a senior team of managers, we also encourage individuals to take the lead, to show initiative and to find better ways to get stuff done. It’s very much a meritocracy.
Why you’ll love working with us
- Monthly Wellbeing Allowance – A dedicated monthly budget to support your mental, physical, or emotional wellness—whether it’s fitness, mindfulness apps, healthy snacks, or something just for you.
- Birthday Day Off & Year-End Break – Celebrate your special day with a paid day off just for you, plus enjoy a full agency shutdown between Christmas and New Year—no emails, no meetings, just rest.
- Holiday That Grows With You – Start with a generous holiday allowance, with additional days awarded based on your length of service.
- Career Mapping & Development – A personalised career development plan with regular check-ins, training opportunities to help you reach your professional goals.
- Enhanced Parental Leave Packages – Inclusive and supportive policies for all parents, offering additional time and flexibility when you need it most.
- Mental & Physical Wellbeing Support – Access resources, workshops, and guidance to keep you healthy, happy, and supported at work and beyond.
- ‘Above & Beyond’ Performance Awards – We love to celebrate great work. Recognise and be recognised with regular performance-based awards and shout-outs.
- Truly Flexible Working – Shape your work hours and environment to fit your life. We trust you to deliver—whether that’s remotely, in the office, or somewhere in between. (We’re flexible, but we’re a team too—so sometimes flexibility flows both ways.)
- Regular Team Socials – From casual after-work drinks to creative off-sites and seasonal parties—we make time to connect and have fun.
- And That’s Just the Start – We’re always evolving our benefits and culture based on what matters most to our team.
Join our team! Check out the job description and apply if it sounds for you. Don\’t hesitate to apply – we promise we won\’t bite! #J-18808-Ljbffr
Client Director employer: Organic Development LTD
Contact Detail:
Organic Development LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Director
✨Tip Number 1
Network with professionals in the digital marketing and client services sectors. Attend industry events or webinars where you can meet potential colleagues or clients, as building relationships is key for a Client Director role.
✨Tip Number 2
Familiarise yourself with the latest trends in digital marketing and technology. Being able to discuss innovative solutions and insights during interviews will demonstrate your strategic thinking and ability to drive client growth.
✨Tip Number 3
Prepare to showcase your experience in managing large accounts by gathering specific examples of successful projects. Highlight how you’ve built relationships and delivered value, as this aligns perfectly with the responsibilities of a Client Director.
✨Tip Number 4
Research Organic’s client portfolio and recent projects. Understanding their work and values will allow you to tailor your discussions and show how you can contribute to their mission of delivering impactful work.
We think you need these skills to ace Client Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client services, particularly with large digital or marketing accounts. Use specific examples that demonstrate your strategic thinking and relationship-building skills.
Craft a Compelling Cover Letter: In your cover letter, express your passion for fostering strategic relationships and driving client growth. Mention how your previous experiences align with the responsibilities of the Client Director role at Organic.
Showcase Your Achievements: When detailing your work history, focus on quantifiable achievements. For instance, mention how you successfully managed a high-profile client account or led a project that resulted in significant growth for a client.
Prepare for Interviews: If selected for an interview, be ready to discuss your approach to managing client relationships and how you would handle complex challenges. Prepare examples of past successes and be ready to share your vision for driving innovation in client services.
How to prepare for a job interview at Organic Development LTD
✨Showcase Your Strategic Thinking
As a Client Director, you'll need to demonstrate your ability to think strategically. Prepare examples of how you've successfully managed large accounts and driven growth through insight-led solutions. Be ready to discuss specific strategies you've implemented in the past.
✨Build Rapport with Senior Stakeholders
Since this role involves building relationships with senior client stakeholders, practice your communication skills. Think about how you can establish trust and confidence during the interview. Share experiences where you've successfully navigated complex client relationships.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare for scenario-based questions where you might need to outline how you'd respond to client briefs or handle challenging situations. This will showcase your ability to shape complex challenges into compelling solutions.
✨Demonstrate Your Collaborative Spirit
Highlight your experience working in a team environment, especially in a hybrid setting. Discuss how you've collaborated with internal teams to deliver impactful work. This will show that you're not just a leader but also a team player who values collaboration.