At a Glance
- Tasks: Lead a vibrant team, deliver exceptional customer service, and create memorable in-store experiences.
- Company: Exciting jewellery brand located in the trendy Brighton South Lanes.
- Benefits: Generous uniform allowance, 25 days holiday, birthday off, and amazing staff discounts.
- Other info: Enjoy team social events and a competitive bonus scheme.
- Why this job: Join a creative environment where your passion for fashion and jewellery can shine.
- Qualifications: Previous retail management experience and a flair for creativity required.
The predicted salary is between 30000 - 40000 € per year.
Located in the heart of Brighton South Lanes, the Orelia store is an opportunity to bring the brand to life for our customers, providing not only a first-class shopping experience but also offering a number of complimentary services such as jewellery making, engraving, and private events.
- Team Leadership – Foster a positive working environment encouraging professional growth, by training, supporting, and developing team members.
- Customer Service – Showcase exemplary customer service and sales skills, to promote brand image and cultivate strong relationships with customers.
- Brand Activation – Work with head office to create in store experiences and events to drive sales and promote brand awareness.
- Sales and KPI’s - Develop and implement strategies to achieve and exceed sales and KPI targets.
- Inventory Management – Oversee inventory control procedures, including replenishment, stock takes, and deliveries.
- People Management – Ensure safety and wellbeing of employees and customers are met, create rotas, and manage team performance.
- Product Knowledge – Develop a strong understanding of products and services offered in store in order to maximize sales and increase customer loyalty.
- Events – Responding to incoming enquiries for private event bookings (hen dos, corporate events and kids parties), and ensuring events are organised, staffed and run smoothly, with the customer experience taking priority.
- Visual Merchandising – With the assistance of head office, merchandise store to showcase key performing products and new collections.
- Operations – Complete sales, refunds, and deliveries using the till in store to maintain stock accuracy and ensure customers transactions are accurately fulfilled.
Valuable Qualities:
- You have a passion for fashion and jewellery and are always up to date on the latest trends.
- You consider yourself creative, and love to problem solve.
- Basic office skills – managing emails via Outlook, using simple Excel functions.
- Previous retail management experience required.
Generous jewellery (uniform) allowance, ~25 days holiday (per rota), ~Your birthday off, ~60% discount off full price, 20% discount off markdown, ~Competitive bonus scheme, ~Team social events & monthly breakfasts, ~Peoples Pension, ~No agencies please.
Retail Stores Manager in Brighton employer: ORELIA
Orelia is an exceptional employer located in the vibrant Brighton South Lanes, offering a dynamic work environment that prioritises team leadership and professional growth. With a strong focus on customer service and brand activation, employees benefit from generous perks such as a jewellery allowance, competitive discounts, and a supportive culture that encourages creativity and collaboration. Join us to be part of a team that not only values your contributions but also invests in your development through engaging events and social activities.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Stores Manager in Brighton
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Orelia's products and services, so you can chat confidently about them during interviews. This shows your passion for fashion and jewellery, which is key for a Retail Stores Manager.
✨Tip Number 2
Network like a pro! Attend local events or connect with people in the retail industry on social media. Building relationships can lead to insider info about job openings and even recommendations.
✨Tip Number 3
Showcase your leadership skills! Think of examples from your past experience where you've trained or developed team members. Be ready to discuss how you foster a positive working environment and drive sales.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Orelia team and bringing the brand to life in Brighton.
We think you need these skills to ace Retail Stores Manager in Brighton
Some tips for your application 🫡
Show Your Passion:Let your love for fashion and jewellery shine through in your application. We want to see how you stay updated on the latest trends and how that passion can translate into a fantastic shopping experience for our customers.
Highlight Your Leadership Skills:As a Retail Stores Manager, you'll be leading a team. Make sure to showcase any previous experience in team leadership, training, and supporting others. We’re all about fostering a positive working environment, so let us know how you’ve done this in the past!
Be Customer-Centric:Customer service is key! Share examples of how you've provided exemplary service and built strong relationships with customers. We want to know how you can help us create memorable experiences in-store.
Tailor Your Application:Make your application stand out by tailoring it to the role. Use keywords from the job description and show us how your skills align with what we’re looking for. And remember, applying through our website is the best way to get noticed!
How to prepare for a job interview at ORELIA
✨Know Your Brand Inside Out
Before the interview, dive deep into the Orelia brand. Familiarise yourself with their products, services, and recent events. This will not only show your passion for fashion and jewellery but also demonstrate your commitment to providing a first-class shopping experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've fostered a positive working environment in previous roles. Think about times when you trained or supported team members, and be ready to discuss how you can bring that same energy to the Orelia store.
✨Demonstrate Customer Service Excellence
Be ready to share specific instances where you've gone above and beyond for customers. Highlight your sales skills and how you've built strong relationships in the past. This is crucial for promoting the brand image and ensuring customer loyalty.
✨Discuss Your Event Management Experience
Since the role involves organising private events, prepare to talk about any relevant experience you have. Share how you've successfully managed events in the past, focusing on customer experience and smooth operations.
