Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch service to customers and assist with various store operations.
- Company: Join O'Reilly Auto Parts, a leader in the automotive industry with a promote-from-within culture.
- Benefits: Enjoy competitive wages, paid time off, and comprehensive health insurance from day one.
- Why this job: Be part of a dynamic team where your contributions truly matter and career growth is encouraged.
- Qualifications: Customer service skills and ability to multitask; automotive knowledge is a plus.
- Other info: Bilingual candidates are encouraged to apply; great opportunities for personal and professional development.
The predicted salary is between 24000 - 36000 £ per year.
The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encouraged to apply.
Responsibilities
- Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.
- Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.
- Assist managers and/or installer service specialists in serving the professional customers as needed and directed.
- Complete assigned company training relevant to position.
- Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.
- Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions.
- Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures.
- Address and resolve customer complaints in a friendly manner.
- Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.
- Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.
- Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met.
- Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)
- Occasionally drive a delivery vehicle to make deliveries when business needs dictate. (Driving record must meet the company mandated driving eligibility requirements)
- All other duties as assigned.
Skills/Education/Knowledge/Experience/Abilities
- Required: Ability to quickly match alphanumeric sequences
- Required: Ability to provide outstanding, friendly and professional customer service
- Required: Must be able to multitask, handling customers on the phone and in the store at the same time
- Desired: Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service
- Desired: ASE certification
- Desired: Fluency in multiple languages (Spanish is highly desired)
About O’Reilly Auto Parts
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package
- Competitive Wages & Paid Time Off
- Stock Purchase Plan & 401k with Employer Contributions Starting Day One
- Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
- Team Member Health/Wellbeing Programs
- Tuition Educational Assistance Programs
- Opportunities for Career Growth
O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age, veteran status, uniformed service member status, physical or mental disability, genetic information or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.
Parts Specialist in Cornholme employer: O'Reilly Auto Parts
Contact Detail:
O'Reilly Auto Parts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Specialist in Cornholme
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on O’Reilly Auto Parts. Understand their customer service programs and values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing top-notch service, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your multitasking abilities! The job requires handling customers both in-store and over the phone. During your interview, highlight any experiences where you successfully juggled multiple tasks at once. It’ll show you can thrive in a busy environment.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the O’Reilly Auto Parts site. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about the opportunity!
We think you need these skills to ace Parts Specialist in Cornholme
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in providing top-notch customer service. We want to see how you can greet customers and assist them with their needs, just like you would in the role of a Parts Specialist.
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the position.
Tailor Your Application: Take a moment to tailor your application to the job description. Mention any relevant experience with automotive parts or customer service programs that align with our company values.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Parts Specialist role!
How to prepare for a job interview at O'Reilly Auto Parts
✨Know Your Products
Familiarise yourself with the automotive parts and services that O'Reilly Auto Parts offers. Being able to discuss specific products and their benefits will show your enthusiasm and knowledge, making you stand out as a candidate.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved complaints or helped customers find what they needed. This will demonstrate your ability to follow the company's customer service programs effectively.
✨Practice Multitasking
Since the role requires handling customers both in-store and on the phone, practice managing multiple tasks at once. You could simulate this by having a friend ask you questions while you look up information online. This will help you feel more comfortable during the interview.
✨Showcase Bilingual Skills
If you're bilingual, especially in Spanish, be sure to highlight this during your interview. Discuss any relevant experiences where your language skills helped you connect with customers, as this is a highly desired trait for the position.
