Customer Service Representative in Liverpool
Customer Service Representative

Customer Service Representative in Liverpool

Liverpool Full-Time 28800 - 43200 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome clients, manage events, and support a vibrant office community.
  • Company: Orega, a premium office space provider in the heart of London.
  • Benefits: Birthday off, summer/winter events, and growth opportunities.
  • Why this job: Be the face of a dynamic workplace and make a daily impact.
  • Qualifications: Confident communicator, organised, and a team player.
  • Other info: Join a fun, supportive team and grow your career with us.

The predicted salary is between 28800 - 43200 ÂŁ per year.

At Orega, we don’t just manage premium office spaces — we create environments where people love to work. As the first face our clients and visitors see, you set the tone for every experience they have with us. If you’re confident, organised, and love creating a warm, welcoming environment, this is your moment.

What You’ll Love About This Role

  • A Stunning Workplace – Work in a beautifully designed space in the heart of London
  • Make a Daily Impact – You’re not “just the Customer Service Representative”, you’re the heart of the operation
  • Every Day is Different – Meet diverse clients, handle events, support a vibrant community
  • Team Vibes – Join a close-knit, fun, and professional team that supports each other
  • Training & Growth – Full training provided and opportunities to progress within Orega

What You’ll Be Doing

  • Welcome clients and guests with energy and professionalism
  • Coordinate meeting rooms, events, and catering
  • Manage reception calls and emails
  • Handle building access, deliveries, and contractor protocols
  • Support on-site operations and assist with IT, office supplies, and general admin
  • Contribute to tours for prospective clients (yes, you’re part of the sales charm too!)

Key Attributes

  • A friendly, positive and polished communicator
  • Super organised with sharp attention to detail
  • Confident using Microsoft Office and picking up systems quickly
  • Someone who loves being helpful, calm under pressure, and always two steps ahead
  • A team player who takes pride in making a space and a person’s day

Benefits

  • Birthday day off
  • Summer and winter social events
  • Incentives and rewards for great service
  • Opportunities to move up into senior Customer Service Representative, sales or management roles
  • Be part of a brand that values your contribution and invests in your growth

Ready to Step Into a Role That Matters? If you’re the kind of person who believes in service with a smile, knows how to run a smooth front-of-house, and wants to grow within a business that values excellence and people, we want to meet you. Apply now and be the face of something great.

As Orega continues to grow, we strive to ensure that our culture remains vibrant and outstanding. Our core values have a huge impact on our business, the way we interact with each other and the work environments we work in.

Customer Service Representative in Liverpool employer: Orega

At Orega, we pride ourselves on creating a vibrant and supportive work environment in the heart of London, where every team member plays a crucial role in delivering exceptional service. With a focus on employee growth, we offer comprehensive training and clear pathways for advancement, alongside unique perks like birthday days off and engaging social events. Join us to be part of a close-knit team that values your contributions and fosters a culture of excellence and collaboration.
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Contact Detail:

Orega Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Representative in Liverpool

✨Tip Number 1

Get to know the company culture! Before your interview, check out Orega's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their community.

✨Tip Number 2

Practice your warm welcome! As a Customer Service Representative, first impressions matter. Role-play greeting clients and handling inquiries with a friend to boost your confidence and polish your communication skills.

✨Tip Number 3

Show off your organisational skills! Bring examples of how you've managed busy environments or events in the past. This will demonstrate that you can handle the dynamic nature of the role and keep everything running smoothly.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your enthusiasm for the role and keep you top of mind for the hiring team.

We think you need these skills to ace Customer Service Representative in Liverpool

Customer Service Skills
Organisational Skills
Communication Skills
Attention to Detail
Microsoft Office Proficiency
Problem-Solving Skills
Teamwork
Adaptability
Event Coordination
Reception Management
IT Support
Calm Under Pressure
Sales Support

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and enthusiasm into your words. Remember, you’re applying for a role where creating a welcoming environment is key!

Tailor Your Application: Make sure to tailor your application specifically for the Customer Service Representative role at Orega. Highlight your relevant experience and skills that align with what we’re looking for, like your organisational skills and ability to handle diverse clients.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out — we love a good list!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our vibrant team at Orega!

How to prepare for a job interview at Orega

✨Know the Company Culture

Before your interview, take some time to research Orega's values and culture. Understand what makes their work environment special and think about how you can contribute to that vibe. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.

✨Showcase Your Communication Skills

As a Customer Service Representative, communication is key. During the interview, practice clear and confident speaking. Use examples from your past experiences where you successfully handled customer interactions or resolved issues. This will demonstrate your ability to create a warm and welcoming environment.

✨Be Organised and Detail-Oriented

Orega values organisation and attention to detail. Prepare for the interview by bringing a neat folder with your CV, references, and any other relevant documents. Mention specific instances where your organisational skills made a difference in your previous roles, as this will highlight your fit for the position.

✨Prepare for Scenario Questions

Expect questions that assess how you would handle various situations, such as managing multiple tasks or dealing with difficult clients. Think of examples from your past experiences that showcase your problem-solving skills and ability to stay calm under pressure. This will help you stand out as a candidate who can thrive in a dynamic environment.

Customer Service Representative in Liverpool
Orega
Location: Liverpool

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