Orega is seeking a Customer Services Manager in Birmingham to take overall responsibility for the Centre, leading the team and reporting to the Regional Director. The role focuses on renewals, customer satisfaction and controlling Centre profitability while ensuring professional service and smooth centre operations.
You will drive service standards, manage staffing and resource levels, coordinate with sales and marketing, oversee health & safety, and maintain client files and records in line
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Customer Success & Renewals Manager in Birmingham employer: Orega
At Orega, we pride ourselves on fostering a dynamic and supportive work environment in the heart of London. As an Assistant Customer Service Manager, you will benefit from our commitment to employee growth through training and development opportunities, while enjoying a collaborative culture that values teamwork and high standards of service. Join us to be part of a company that not only prioritises customer satisfaction but also invests in your professional journey.
