Orega is seeking an Assistant Customer Services Manager to lead the centre’s customer service operations, support the CSM and CSR teams, and drive renewals and invoicing processes. You will oversee daily tasks, supervise staff, and ensure facilities meet high standards while delivering a seamless client experience.
The role involves coordinating moves, managing inquiries, and enforcing health & safety policies, with a focus on upselling opportunities and professional administration.
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Centre Services & Customer Experience Lead in Birmingham employer: Orega
At Orega, we pride ourselves on fostering a dynamic and supportive work environment in the heart of London. As an Assistant Customer Service Manager, you will benefit from our commitment to employee growth through training and development opportunities, while enjoying a collaborative culture that values teamwork and high standards of service. Join us to be part of a company that not only prioritises customer satisfaction but also invests in your professional journey.
