At a Glance
- Tasks: Promote motorsport parts, manage orders, and support clients in a dynamic environment.
- Company: Join ORECA, a leading race car manufacturer with a passion for motorsport.
- Benefits: Gain hands-on experience in a cutting-edge industry and enhance your technical skills.
- Other info: Work in an international team that values performance, passion, and boldness.
- Why this job: Be part of an innovative team pushing the limits of automotive performance.
- Qualifications: Master’s degree and some experience in motorsport or technical fields preferred.
The predicted salary is between 30000 - 40000 £ per year.
Founded in 1973 by Hugues de Chaunac, ORECA is recognized as a race car manufacturer, developing exceptional prototypes and mastering every stage—from chassis design to propulsion system performance. Driven by a passion for motorsport, our teams design, build, and optimize vehicles capable of pushing limits on the world’s greatest circuits. More than just technical expertise, ORECA Motorsport also represents a strong commitment to prestigious automotive manufacturers: tailored support, attentive listening, and complete responsiveness to ensure performance and success.
Reporting to the Customer Racing Director, you play a key role in client relations and the operational performance of our motorsport activities. In this capacity, your main responsibilities will include:
- Business Development
- Promote and sell parts and services related to our motorsport programs to internal and external clients
- Prepare commercial proposals and follow up on quotes, orders, and customer relationships
- Receive and process orders through to shipment
- Support clients in identifying their needs and advise them on anticipating their orders
- Contribute to the development of sales forecasts
- Logistics and Spare Parts Management
- Contribute to optimizing logistics flows between the United States and the European headquarters
- Coordinate shipments with logistics teams
- Ensure proper order management and smooth operations
- ERP (IFS) Deployment and Use
- Actively participate in the deployment of the ERP system within the North American structure
- Become a local key user for configuration, testing, training, and team support
- Support users to ensure effective and autonomous adoption of the tool
With a Master’s degree (business school or mechanical engineering), you ideally have initial experience in the motorsport sector or in a demanding technical environment. You possess the following skills:
- Strong knowledge of ERP environments
- Good understanding of mechanical aspects
- Proficiency in French is an additional asset
Recognized for your rigor, service mindset, and interpersonal skills, you are open-minded and enjoy working as part of a team in an international environment.
The ORECA Group is built on three essential pillars: performance, passion, and boldness. These values guide everything we do and inspire our daily work. Joining ORECA Motorsport means:
- Becoming part of a globally recognized manufacturer in motorsport
- Developing race cars using cutting-edge technologies
- Enhancing your technical skills through our motorsport expertise
Our recruitment experts are responsible for identifying the best candidates based on technical skills and professional experience. Each step—from initial phone screening to in-depth interviews—is designed to ensure a genuine match between your ambitions and our projects. ORECA is committed to equal opportunities and diversity. All our positions are open to people with disabilities.
Customer Support Operations Officer - Indianapolis USA M/F employer: ORECA
ORECA is an exceptional employer that fosters a dynamic work culture driven by performance, passion, and boldness. Located in Indianapolis, you will have the opportunity to work with cutting-edge technologies in motorsport while benefiting from a supportive environment that encourages professional growth and development. With a commitment to diversity and equal opportunities, ORECA values your contributions and offers a unique chance to be part of a globally recognized manufacturer in the thrilling world of motorsport.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Support Operations Officer - Indianapolis USA M/F
✨Tip Number 1
Network like a pro! Reach out to people in the motorsport industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching ORECA and understanding their values—performance, passion, and boldness. Show how your skills align with their mission and be ready to discuss how you can contribute to their success.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Customer Support Operations Officer role. Highlight your experience with ERP systems and your service mindset to impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the ORECA family.
We think you need these skills to ace Customer Support Operations Officer - Indianapolis USA M/F
Some tips for your application 🫡
Show Your Passion for Motorsport:When writing your application, let your enthusiasm for motorsport shine through! We want to see how your passion aligns with our values at ORECA. Share any relevant experiences or projects that highlight your love for the industry.
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Support Operations Officer role. Highlight your skills in business development, logistics, and ERP systems, as these are key to what we’re looking for. A tailored application shows us you’re serious about joining our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised during the recruitment process.
How to prepare for a job interview at ORECA
✨Know Your Motorsport Stuff
Make sure you brush up on your knowledge of motorsport and ORECA's role in it. Familiarise yourself with their products, services, and recent achievements. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your ERP Skills
Since the role involves ERP deployment, be ready to discuss your experience with ERP systems. Prepare examples of how you've used these tools in past roles, especially in logistics or order management, to demonstrate your capability.
✨Prepare for Client Scenarios
Think about potential client interactions you might face in this role. Prepare to discuss how you would handle specific situations, such as managing a difficult customer or optimising logistics flows. This will highlight your service mindset and problem-solving skills.
✨Emphasise Teamwork and Communication
ORECA values teamwork, so be prepared to share examples of how you've successfully collaborated with others in previous roles. Highlight your interpersonal skills and how they contribute to a positive work environment, especially in an international context.
