Customer Support Operations Officer - Indianapolis USA M/F

Customer Support Operations Officer - Indianapolis USA M/F

Full-Time 30000 - 40000 € / year (est.) No home office possible
ORECA

At a Glance

  • Tasks: Promote motorsport parts, manage orders, and support clients in a dynamic environment.
  • Company: ORECA, a leading race car manufacturer with a passion for motorsport.
  • Benefits: Join a globally recognised team and enhance your technical skills.
  • Other info: Work in an international setting with a focus on performance and boldness.
  • Why this job: Be part of an innovative team pushing limits in the motorsport industry.
  • Qualifications: Master’s degree and experience in motorsport or technical environments preferred.

The predicted salary is between 30000 - 40000 € per year.

Founded in 1973 by Hugues de Chaunac, ORECA is recognized as a race car manufacturer, developing exceptional prototypes and mastering every stage—from chassis design to propulsion system performance. Driven by a passion for motorsport, our teams design, build, and optimize vehicles capable of pushing limits on the world’s greatest circuits.

More than just technical expertise, ORECA Motorsport also represents a strong commitment to prestigious automotive manufacturers: tailored support, attentive listening, and complete responsiveness to ensure performance and success.

Reporting to the Customer Racing Director, you play a key role in client relations and the operational performance of our motorsport activities. In this capacity, your main responsibilities will include:

  • Business Development
    • Promote and sell parts and services related to our motorsport programs to internal and external clients
    • Prepare commercial proposals and follow up on quotes, orders, and customer relationships
    • Receive and process orders through to shipment
    • Support clients in identifying their needs and advise them on anticipating their orders
    • Contribute to the development of sales forecasts
  • Logistics and Spare Parts Management
    • Contribute to optimizing logistics flows between the United States and the European headquarters
    • Coordinate shipments with logistics teams
    • Ensure proper order management and smooth operations
  • ERP (IFS) Deployment and Use
    • Actively participate in the deployment of the ERP system within the North American structure
    • Become a local key user for configuration, testing, training, and team support
    • Support users to ensure effective and autonomous adoption of the tool

With a Master’s degree (business school or mechanical engineering), you ideally have initial experience in the motorsport sector or in a demanding technical environment. You possess the following skills:

  • Strong knowledge of ERP environments
  • Good understanding of mechanical aspects
  • Proficiency in French is an additional asset

Recognized for your rigor, service mindset, and interpersonal skills, you are open-minded and enjoy working as part of a team in an international environment.

The ORECA Group is built on three essential pillars: performance, passion, and boldness. These values guide everything we do and inspire our daily work. Joining ORECA Motorsport means:

  • Becoming part of a globally recognized manufacturer in motorsport
  • Developing race cars using cutting-edge technologies
  • Enhancing your technical skills through our motorsport expertise

Our recruitment experts are responsible for identifying the best candidates based on technical skills and professional experience. Each step—from initial phone screening to in-depth interviews—is designed to ensure a genuine match between your ambitions and our projects. ORECA is committed to equal opportunities and diversity. All our positions are open to people with disabilities.

Customer Support Operations Officer - Indianapolis USA M/F employer: ORECA

ORECA Motorsport is an exceptional employer that fosters a dynamic work culture driven by performance, passion, and boldness. Located in Indianapolis, you will have the opportunity to develop your technical skills in a globally recognised motorsport environment while enjoying a commitment to employee growth and diversity. With a focus on teamwork and innovation, ORECA offers a unique chance to contribute to cutting-edge automotive projects and build lasting client relationships.

ORECA

Contact Detail:

ORECA Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Support Operations Officer - Indianapolis USA M/F

Tip Number 1

Network like a pro! Reach out to people in the motorsport industry, especially those connected to ORECA. Attend events, join online forums, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!

Tip Number 2

Show off your passion for motorsport! When you get the chance to chat with potential employers, share your enthusiasm for the industry and any relevant experiences. This will help you stand out as someone who truly cares about the field.

Tip Number 3

Prepare for interviews by researching ORECA’s projects and values. Familiarise yourself with their latest innovations and think about how your skills can contribute to their success. This will show that you’re not just another candidate, but someone who’s genuinely interested in being part of their team.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the ORECA family. So, hit that apply button and let’s get you started on this exciting journey!

We think you need these skills to ace Customer Support Operations Officer - Indianapolis USA M/F

Business Development
Client Relationship Management
Order Management
Logistics Coordination
ERP Systems (IFS)
Mechanical Knowledge
Sales Forecasting

Some tips for your application 🫡

Read the Job Description Carefully:Before you start writing your application, make sure to read through the job description thoroughly. This will help us understand what we're looking for and tailor your application to highlight how your skills and experiences align with the role.

Showcase Your Relevant Experience:When detailing your experience, focus on what’s most relevant to the Customer Support Operations Officer role. Use specific examples that demonstrate your skills in business development, logistics management, or ERP systems. We want to see how you can contribute to our team!

Be Authentic and Personal:Let your personality shine through in your application! We appreciate authenticity, so don’t be afraid to share your passion for motorsport and how it drives you. A personal touch can make your application stand out from the crowd.

Apply Through Our Website:Once you're happy with your application, make sure to submit it through our website. This ensures that your application goes directly to us and is reviewed promptly. We can't wait to see what you've got!

How to prepare for a job interview at ORECA

Know Your Motorsport Stuff

Make sure you brush up on your knowledge of motorsport and ORECA's role in it. Familiarise yourself with their products, services, and recent achievements. This will show your genuine interest and help you connect with the interviewers.

Showcase Your Customer Support Skills

Prepare examples from your past experiences where you've successfully managed client relationships or resolved issues. Highlight your service mindset and how you can contribute to enhancing customer satisfaction at ORECA.

Get Comfortable with ERP Systems

Since the role involves ERP deployment, be ready to discuss your experience with such systems. If you have specific examples of how you've used ERP tools to improve operations, share those insights during the interview.

Demonstrate Team Spirit

ORECA values teamwork, so be prepared to talk about how you work collaboratively in an international environment. Share stories that illustrate your open-mindedness and ability to adapt to different cultures and working styles.