Key Account Manager in London

Key Account Manager at Orean is responsible for building deep client relationships, managing full P&L accountability, and delivering on annual sales budgets. You will act as a trusted advisor to our brand partners, identifying growth opportunities for both new and existing products.

Location: Cleckheaton, BD19 4TT (with travel to customers and events as required)

Job type: Permanent

Reporting to: Commercial Lead

At Orean, we are passionate about collaboration, ambition, expertise, integrity, and agility. As an Account Manager, you will be a key commercial driver—building strong client relationships, aligning internal teams, and identifying opportunities to grow our customers' brands and our business.

This role blends relationship management with commercial acumen, including full P&L accountability for your accounts and responsibility for presenting, working toward, and delivering on annual sales budgets.

• Account Ownership: Lead and grow defined customer accounts, serving as the primary point of contact and trusted advisor.
• Annual Budgeting: Build and manage annual sales budgets for each account, presenting strategies to deliver and exceed targets.
• Commercial Development: Proactively identify and pitch new opportunities to grow sales—both through current lines and new product development.
• Financial Control: Prepare accurate cost models and margin-focused pricing aligned with company strategy. Maintain full P&L responsibility for your accounts.
• Customer Engagement: Conduct regular customer meetings, visits, and presentations to strengthen relationships and track project progression.
• Project Collaboration: Work cross-functionally with internal teams across NPD, operations, and finance to deliver outstanding service.
• Contract Negotiation: Manage and negotiate pricing, terms, and supply agreements.
• Customer Planning Agreements (CPA): Create and monitor CPAs aligned with customer growth and internal capacity.

• A proven track record in Account Management, ideally in the health & beauty or personal care manufacturing space.
• At least 5 years' experience in a manufacturing-based commercial role.
• Strong negotiation, budgeting, and sales planning skills.
• High-level interpersonal and communication skills—confident with stakeholders at all levels.
• Drive, flexibility, and professionalism—willingness to travel and represent Orean at events, trade shows, and exhibitions.
• Solid knowledge of Microsoft Office and ERP systems.

Why Join Orean? By joining as a Key Account Manager, you'll become part of a team committed to manufacturing excellence, product safety and continuous improvement. We're ambitious, customer-focused, and value-led. This is an exciting opportunity to join a collaborative team and play a key role in driving growth for both Orean and our brand partners.

We are committed to equality of opportunity for all staff, and we encourage applications from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, or marriage and civil partnerships.