Ordnance Survey is seeking a Customer Service Advisor in Southampton for a hybrid role. You will handle enquiries across phone, email, webchat and social media, resolving queries and guiding customers through OS products and services.
The role emphasizes delivering exceptional service, building relationships and using CRM and collaboration tools to support customers and gather feedback for continuous improvement.
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Hybrid Customer Service Advisor in Southampton employer: ordnancesurvey
Ordnance Survey is an exceptional employer located in the vibrant city of Southampton, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from comprehensive growth opportunities, including mentorship through the OS Testing Guild, and are encouraged to contribute to best practices in testing while enjoying a flexible hybrid working environment. With a commitment to reliability, security, and scalability, this role not only allows for hands-on technical engagement but also positions you as a leader in shaping the future of software delivery.