At a Glance
- Tasks: Lead the design and support of enterprise-level endpoint and identity solutions.
- Company: Join a forward-thinking tech company making a real-world impact.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and career advancement.
- Why this job: Shape the future of digital workplaces while mentoring the next generation of tech talent.
- Qualifications: Deep technical expertise in IT platforms and strong PowerShell skills required.
The predicted salary is between 55000 - 65000 £ per year.
To empower projects that deliver real-world benefits across Britain and internationally. In this senior role, you'll take the technical lead in designing, implementing, and supporting enterprise level endpoint and identity solutions. As a subject matter expert, you will shape strategic improvements, deliver roadmap initiatives, and ensure secure, scalable, and user-focused access to corporate resources as we continue to evolve our modern digital workplace.
As a senior member of the team, you'll bring both deep technical expertise and leadership providing mentorship, coaching, and guidance to colleagues.
- Expertise in designing, implementing, and maintaining IT platforms.
- Proficiency in PowerShell for automation, scripting, and configuration management.
- Ability to define and enforce device configuration and security standards.
- Skilled in managing patching, compliance, software distribution, and cross-platform device support.
- Acts as an escalation point for complex issues and supports system performance monitoring.
- Collaborates with security, infrastructure, and service desk teams to deliver integrated solutions.
- Participates in project planning, risk assessment, and continuous improvement through technology evaluation.
- Understanding of application packaging and deployment.
- Experience leading projects, technical implementations, and continuous improvements.
- Advanced knowledge of Microsoft Endpoint Manager (Intune), including device configuration, compliance, application deployment, Windows Autopatch, and Autopilot.
- Extensive expertise in Windows client OS, including lifecycle management, performance optimisation, security configuration, and troubleshooting.
- Hands-on experience with Microsoft Defender for Endpoint and wider Defender suite integrations.
- Strong PowerShell skills for scripting, automation, and configuration management.
- Experience coaching and mentoring junior colleagues and support teams.
- The ability to lead technical projects as a subject matter expert and provide consultancy.
- Experience defining roadmaps and delivering key workstreams to support strategic goals.
Senior Service Desk/Support Engineer in Southampton employer: Ordnance Survey
As a Senior Service Desk/Support Engineer, you will thrive in a dynamic hybrid working environment that champions innovation and collaboration. Our company prioritises employee growth through mentorship and leadership opportunities, ensuring you can develop your skills while contributing to impactful projects that enhance the digital workplace. With a strong focus on work-life balance and a culture that values teamwork and continuous improvement, we offer a rewarding experience for those looking to make a difference in technology operations.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Service Desk/Support Engineer in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage in online forums. You never know who might have the inside scoop on a job opportunity that’s perfect for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is a great way to demonstrate your expertise in endpoint and identity solutions to potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge and soft skills. Practice common interview questions and scenarios related to service desk support and project management to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can give you a better chance of landing that dream role with us.
We think you need these skills to ace Senior Service Desk/Support Engineer in Southampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Senior Client Endpoint & Identity Engineer role. Highlight your expertise in endpoint solutions, PowerShell scripting, and any leadership experience you have. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past projects and how they align with our mission at StudySmarter. Remember, we love seeing your personality come through!
Showcase Your Technical Skills:Since this role requires deep technical expertise, make sure to list your relevant skills clearly. Mention your experience with Microsoft Endpoint Manager, Windows client OS, and any other tools you've mastered. We’re looking for someone who can hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen on joining the StudySmarter family!
How to prepare for a job interview at Ordnance Survey
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Microsoft Endpoint Manager and PowerShell. Be ready to discuss specific projects where you've implemented endpoint solutions or automated processes, as this will show your expertise and hands-on experience.
✨Showcase Your Leadership Skills
As a senior role, they’ll be looking for someone who can mentor and guide others. Prepare examples of how you've led projects or coached junior colleagues in the past. This will demonstrate your ability to take charge and support team growth.
✨Understand the Bigger Picture
Familiarise yourself with the company's goals and how your role fits into their strategy. Be prepared to discuss how you can contribute to their roadmap initiatives and improve user access to corporate resources, showing that you’re aligned with their vision.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially around complex issues. Think of scenarios where you’ve had to troubleshoot or optimise system performance, and be ready to explain your thought process and the outcomes.
