Public Sector Investment Delivery Manager in Southampton

We are Ordnance Survey, Great Britain’s national mapping service and a global leader in geospatial data and technology. For over 230 years, our data has helped governments, businesses and communities make better decisions about the world around them.

The Opportunity

At Ordnance Survey, we're committed to delivering trusted geospatial data and services that help government organisations make better decisions, improve public services and deliver value for citizens across Great Britain. We're looking for a Public Sector Investment Delivery Manager to ensure the successful delivery of customer-funded investments in better data and services. This is a high-profile, customer-facing role that sits at the heart of our Public Sector business, working closely with government stakeholders and internal teams to ensure commitments are delivered effectively and customer outcomes are achieved.

As a key link between customers, stakeholders and service leadership, you'll be responsible for ensuring customer contractual obligations are met, and customer benefits are realised. You'll build strong collaborative relationships through the service operating model, manage risks and dependencies, and ensure investment programmes deliver measurable customer value while meeting contractual and strategic objectives. Working across multiple teams and disciplines, you'll provide leadership, oversight and coordination to ensure customer requirements are understood and delivery remains in line with agreed customer expectations.

What You’ll Do

• Investment Delivery: Ensure all customer contractual obligations are delivered to the required standards, maintaining focus on outcomes, milestones and agreed deliverables.
• Progress & Risk Management: Monitor delivery progress from the customer’s perspective, identify issues early and coordinate communications with the customer accordingly to keep delivery of their investments in line with their expectations.
• Cross-Functional Coordination: Work collaboratively across OS through the service operating model to ensure aligned delivery of investment outcomes and consistent execution by bringing the customer voice into the business.
• Stakeholder Engagement: Build and maintain strong relationships with external stakeholders and government partners, acting as a credible and confident representative for customer investment delivery in OS.
• Forward Planning & Risk Anticipation: Proactively identify risks and emerging customer needs. Work collaboratively with service leadership to ensure forward-looking plans and responses are in place.
• Governance & Reporting: Prepare clear performance updates, dashboards and reporting, ensuring stakeholders have visibility of progress, risks and outcomes.
• Commercial & Strategic Alignment: Support decision-making by connecting customer investment delivery to wider organisational objectives, value and impact.

About You

You are a commercial, customer focused professional with a strong track record of delivery, particularly with managing complex programmes or customer investments, and a clear ability to coordinate activity, manage risk and drive outcomes. Experience ensuring external customer investment programmes, contracts or complex services deliver the outcomes the customer is expecting, ideally within public sector or regulated environments. Strong understanding of governance frameworks, contractual obligations and delivery oversight. Experience interpreting complex requirements and working with the business to translate them into actionable delivery plans. Skilled in managing risks, issues and mitigation activity. Strong stakeholder management capability, including experience working with senior external partners or government stakeholders. Experience producing performance reports, dashboards or updates to support decision-making. Confident communicator, able to present complex information clearly and effectively speaking in both internal and external languages. Strong organisational capability, able to manage multiple priorities and competing demands. Comfortable working across matrix environments, coordinating activity across teams.

The Rewards

We want you to love what you do and feel supported to do your best work. Our benefits include:

• Competitive salary and Pension (OS contribute up to 12.07%)
• Performance‑related bonus (where applicable)
• 28 days annual leave plus bank holidays (increasing with service)
• Enhanced family leave, including paid partner leave
• Flexible working options
• Learning and development support, coaching and mentoring
• Free subscription to OS Maps and access to wellbeing support
• Volunteering leave and matched fundraising

Location: We embrace a hybrid working model at OS, because we believe in flexibility and balance. You’ll be based at our fantastic HQ in Southampton, Hampshire, where you'll spend a minimum of 3 days of your working week collaborating face-to-face with colleagues.

Security: OS conducts pre-employment checks for anyone made an offer of employment, including identity, right to work, employment history and criminal record checks (via Disclosure & Barring Services (DBS)). Some of our roles may require additional security vetting. We will advise candidates during the recruitment process if additional vetting may be for that specific role.

Inclusion: We are happy to consider any reasonable adjustments that people may need during the recruitment process, and you will be asked whether you require any during the application process. At Ordnance Survey, we are dedicated to fostering a diverse, inclusive, and genuine workplace where everyone can thrive. If you’re enthusiastic about this role but your experience doesn’t perfectly match every qualification in the job description, we encourage you to apply anyway.