Ordnance Survey in Southampton is seeking a Customer Service Advisor to support customers across phone, email, webchat and social channels. You’ll understand needs, resolve queries quickly and build positive relationships to boost satisfaction and loyalty.
Hybrid role based at OS HQ with flexible working; you’ll collaborate across teams, handle orders and product questions, and contribute to service improvements. This role offers an engaging, customer-first environment aligned to OS’s mission.
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Multichannel Customer Support Coordinator (Hybrid) in Southampton employer: Ordnance Survey
Ordnance Survey is an exceptional employer that champions a flexible hybrid working model, allowing you to balance collaboration and autonomy while based in our vibrant Southampton HQ. With a strong focus on employee growth, we offer extensive benefits including a competitive salary, generous leave, and access to coaching and mentoring, all within a culture that values diversity and inclusion, ensuring every team member can thrive and contribute to our mission of connecting people with the great outdoors.
