IT Asset Management Analyst (ITAM) - Technology Operations Its mission is to work across the business to provide customer centric design and technology services. To empower projects that deliver real-world benefits across Britain and internationally. In this role, you will help us gain complete visibility and control over our IT assets, ensuring compliance, optimising costs, and supporting smarter decision-making across the organisation. As an ITAM Analyst, you'll manage the lifecycle of hardware and software assets, maintain our asset management tools, analyse usage and financial data, and partner with teams across Tech Ops and Corporate Services. This is not a reporting-only analyst position; it's a hands-on technical role responsible for tooling, automation, integration, data quality, lifecycle governance, and driving operational excellence across the ITAM components. As an ITAM Analyst, you will be responsible for the management of asset lifecycles, software asset management (SAM), hardware/mobile asset management (HAM/MAM), software application management (software applications) and ITAM tooling. You will ensure IT assets are accurately tracked, compliant and cost-optimised, working with Procurement to ensure proper asset acquisition, compliance and value. You will contribute to client refreshes and provide technical support, maintenance and development for ITAM tooling, systems and associated CMDB integrations. Experience maintaining and validating asset inventories. Experience handling operational issues and supporting IT incident and request management. Experience adhering to policies, supporting audits and addressing vulnerabilities. Experience delivering within multiple sub-functions of IT Asset Management; Strong technical capability, with an ability to understand Asset components, inventory and discovery agents. Experience building integrations, automations and workflows. Experience managing end-to-end asset lifecycle from acquisition to retirement. Familiarity of software licensing models and regulatory standards. ITIL foundation knowledge. A data ownership mindset, with strong analytical and problem-solving skills. OSHQ is based in Southampton, Hampshire but at OS we embrace a hybrid working model and provide flexibility to work from our fantastic offices in Southampton or from home. This role is within a Service which provides internal end-user support, in-person at OSHQ, you will therefore be required to work in the office on a regular basis, with the ability to work flexibility, around a team rota. OS conducts pre-employment checks for anyone made an offer of employment, including identity, right to work, employment history and criminal record checks (via Disclosure & Barring Services (DBS). Inclusion at OS At Ordnance Survey, we're committed to building a diverse, inclusive and welcoming workplace. Interviews will take place in person at Ordnance Survey Head office.
