ICT Senior Support Engineer in Southampton

ICT Senior Support Engineer in Southampton

Southampton Full-Time 55000 - 65000 £ / year (est.) Home office (partial)
Ordnance Survey

At a Glance

  • Tasks: Lead the design and support of enterprise-level endpoint and identity solutions.
  • Company: Join a forward-thinking tech company making a real-world impact.
  • Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
  • Other info: Collaborative environment with a focus on continuous improvement and innovation.
  • Why this job: Shape the future of digital workplaces while mentoring the next generation of tech talent.
  • Qualifications: Deep technical expertise in IT platforms and strong PowerShell skills required.

The predicted salary is between 55000 - 65000 £ per year.

To empower projects that deliver real-world benefits across Britain and internationally. In this senior role, you'll take the technical lead in designing, implementing, and supporting enterprise level endpoint and identity solutions. As a subject matter expert, you will shape strategic improvements, deliver roadmap initiatives, and ensure secure, scalable, and user-focused access to corporate resources as we continue to evolve our modern digital workplace.

As a senior member of the team, you'll bring both deep technical expertise and leadership providing mentorship, coaching, and guidance to colleagues.

  • Expertise in designing, implementing, and maintaining IT platforms.
  • Proficiency in PowerShell for automation, scripting, and configuration management.
  • Ability to define and enforce device configuration and security standards.
  • Skilled in managing patching, compliance, software distribution, and cross-platform device support.
  • Acts as an escalation point for complex issues and supports system performance monitoring.
  • Collaborates with security, infrastructure, and service desk teams to deliver integrated solutions.
  • Participates in project planning, risk assessment, and continuous improvement through technology evaluation.
  • Understanding of application packaging and deployment.
  • Experience leading projects, technical implementations, and continuous improvements.
  • Advanced knowledge of Microsoft Endpoint Manager (Intune), including device configuration, compliance, application deployment, Windows Autopatch, and Autopilot.
  • Extensive expertise in Windows client OS, including lifecycle management, performance optimisation, security configuration, and troubleshooting.
  • Hands-on experience with Microsoft Defender for Endpoint and wider Defender suite integrations.
  • Strong PowerShell skills for scripting, automation, and configuration management.
  • Experience coaching and mentoring junior colleagues and support teams.
  • The ability to lead technical projects as a subject matter expert and provide consultancy.
  • Experience defining roadmaps and delivering key workstreams to support strategic goals.

ICT Senior Support Engineer in Southampton employer: Ordnance Survey

As an ICT Senior Support Engineer, you will thrive in a dynamic and inclusive work environment that champions innovation and professional growth. Our hybrid working model allows for flexibility while fostering collaboration among teams, ensuring you can contribute meaningfully to projects that have a real impact across Britain and beyond. With a strong emphasis on mentorship and continuous improvement, we provide ample opportunities for career advancement and skill development, making us an exceptional employer for those seeking to make a difference in the digital landscape.

Ordnance Survey

Contact Details:

Ordnance Survey Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land ICT Senior Support Engineer in Southampton

Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend meetups, and engage in online forums. You never know who might have the inside scoop on job openings or can refer you directly.

Tip Number 2

Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is a great way to demonstrate your expertise in endpoint and identity solutions beyond just a CV.

Tip Number 3

Prepare for interviews by practising common technical questions related to Microsoft Endpoint Manager and PowerShell. We recommend doing mock interviews with friends or using online platforms to boost your confidence.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace ICT Senior Support Engineer in Southampton

Technical Leadership
Endpoint Solutions Design
Identity Solutions Implementation
PowerShell Scripting
Device Configuration Standards
Patching and Compliance Management
Cross-Platform Device Support

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the ICT Senior Support Engineer role. Highlight your experience with endpoint and identity solutions, and don’t forget to showcase your PowerShell skills. We want to see how your background aligns with our needs!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of your past projects and how they relate to the responsibilities listed in the job description. Let us know what makes you tick!

Showcase Your Leadership Skills:As a senior member of the team, we’re looking for someone who can mentor and guide others. Be sure to highlight any experience you have in coaching or leading projects. We want to see how you can contribute to our team's growth!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about StudySmarter and what we stand for!

How to prepare for a job interview at Ordnance Survey

Know Your Tech Inside Out

Make sure you brush up on your technical knowledge, especially around Microsoft Endpoint Manager and PowerShell. Be ready to discuss specific projects where you've implemented these technologies, as well as any challenges you faced and how you overcame them.

Showcase Your Leadership Skills

As a senior role, they’ll be looking for someone who can lead and mentor others. Prepare examples of how you've coached junior colleagues or led projects in the past. Highlight your ability to collaborate with different teams to deliver integrated solutions.

Prepare for Scenario-Based Questions

Expect questions that ask you to solve hypothetical problems related to endpoint management or security compliance. Think through your approach to risk assessment and continuous improvement, and be ready to explain your thought process clearly.

Demonstrate Your Strategic Thinking

They want someone who can shape strategic improvements and define roadmaps. Be prepared to discuss how you've contributed to long-term goals in previous roles, and share your vision for evolving digital workplaces in the future.