Hybrid Customer Support Advisor - Southampton

Hybrid Customer Support Advisor - Southampton

Southampton Full-Time On-site
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Ordnance Survey in Southampton is seeking a Customer Service Advisor to join our hybrid team. You’ll support customers across phone, email, webchat, and social channels, delivering accurate information and resolving queries to strengthen satisfaction.

You’ll handle orders, returns, exchanges, and product questions, build positive relationships with public, business and government customers, and share insights to improve products and services.

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Hybrid Customer Support Advisor - Southampton employer: Ordnance Survey

Ordnance Survey is an exceptional employer that champions a flexible hybrid working model, allowing you to balance collaboration and autonomy while based in our vibrant Southampton HQ. With a strong focus on employee growth, we offer extensive benefits including a competitive salary, generous leave, and access to coaching and mentoring, all within a culture that values diversity and inclusion, ensuring every team member can thrive and contribute to our mission of connecting people with the great outdoors.

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Contact Details:

Ordnance Survey Recruitment Team