Ordnance Survey is seeking a Customer Engagement Executive to craft personalised, data‑driven communications across email, SMS and in‑app channels for B2B/G and B2C audiences. You’ll manage the solus email calendar, run tests, and use behavioural data to tailor product highlights and promotions.
You’ll collaborate with a four‑person team within Digital Marketing, reporting to the Customer Engagement Manager, helping grow triggered journeys and loyalty programmes in a hybrid working setup.
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Hybrid Customer Engagement Pro – Personalised Journeys in City of Westminster employer: Ordnance Survey
Ordnance Survey is an exceptional employer that champions a flexible hybrid working model, allowing you to balance collaboration and autonomy while based in our vibrant Southampton HQ. With a strong focus on employee growth, we offer extensive benefits including a competitive salary, generous leave, and access to coaching and mentoring, all within a culture that values diversity and inclusion, ensuring every team member can thrive and contribute to our mission of connecting people with the great outdoors.