Support Engineer

Support Engineer

Portsmouth +1 Full-Time 41892 - 48874 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: As a Support Engineer, you'll solve tech issues and assist customers with our APIs.
  • Company: Join OS, a leader in geospatial data and innovative technology solutions.
  • Benefits: Enjoy hybrid working, competitive salary, and opportunities for growth.
  • Why this job: Make a real impact while working with cutting-edge technology in a dynamic team.
  • Qualifications: We're looking for tech-savvy problem solvers with a passion for customer support.
  • Other info: This is a full-time role with a salary range of £41,892 to £48,874.

The predicted salary is between 41892 - 48874 £ per year.

Support Engineer (Fulltime) – Salary – £41,892.00 to £48,874.00 (dependent on experience) – Hybrid working

Join Our Dynamic API and Data Distribution Team!

Are you passionate about technology, problem-solving, and making a real impact for customers? At OS, we\’re at the forefront of delivering cutting-edge geospatial data through powerful APIs and we\’re on the lookout for talented Support Engineers…

Locations

Portsmouth Hampshire

Support Engineer employer: Ordnance Survey Limited

At OS, we pride ourselves on being an excellent employer, offering a vibrant work culture that fosters innovation and collaboration. Our hybrid working model provides flexibility, while our commitment to employee growth ensures that you will have ample opportunities to develop your skills and advance your career in the exciting field of geospatial technology. Join us and be part of a team that values your contributions and empowers you to make a meaningful impact for our customers.
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Contact Detail:

Ordnance Survey Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Engineer

✨Tip Number 1

Familiarise yourself with the latest trends in geospatial data and APIs. Understanding the technology behind our services will not only help you during the interview but also show your genuine interest in the role.

✨Tip Number 2

Brush up on your problem-solving skills by practising common technical support scenarios. Being able to demonstrate your approach to troubleshooting can set you apart from other candidates.

✨Tip Number 3

Network with current or former Support Engineers in the industry. They can provide valuable insights into the role and may even share tips on what we look for in a candidate.

✨Tip Number 4

Prepare questions that reflect your understanding of our company and the role. Asking insightful questions during the interview shows that you are engaged and serious about joining our team.

We think you need these skills to ace Support Engineer

Technical Support
API Integration
Problem-Solving Skills
Customer Service Orientation
Geospatial Data Knowledge
Troubleshooting Skills
Communication Skills
Time Management
Attention to Detail
Team Collaboration
Adaptability
Documentation Skills
Analytical Skills
Familiarity with Software Development Life Cycle (SDLC)

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Support Engineer position. Tailor your application to highlight how your experience aligns with these requirements.

Showcase Technical Skills: Emphasise your technical skills relevant to geospatial data and APIs. Include specific examples of past projects or experiences where you successfully solved problems or improved processes.

Craft a Compelling Cover Letter: Write a cover letter that not only expresses your enthusiasm for the role but also demonstrates your understanding of the company's mission and how you can contribute to their success as a Support Engineer.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Ordnance Survey Limited

✨Understand the Product

Familiarise yourself with the geospatial data and APIs that the company offers. Being able to discuss their products and how they solve customer problems will show your genuine interest and understanding of the role.

✨Showcase Problem-Solving Skills

Prepare examples of past experiences where you successfully resolved technical issues. Highlight your analytical thinking and how you approach troubleshooting, as this is crucial for a Support Engineer.

✨Ask Insightful Questions

Prepare thoughtful questions about the team dynamics, challenges they face, and the technologies they use. This demonstrates your enthusiasm for the role and helps you gauge if the company is the right fit for you.

✨Emphasise Communication Skills

As a Support Engineer, you'll need to communicate complex technical information clearly. Be ready to discuss how you've effectively communicated with both technical and non-technical stakeholders in previous roles.

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