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- Tasks: As a Support Engineer, you'll solve tech issues and support our geospatial data services.
- Company: Join OS, a leader in delivering innovative geospatial data through powerful APIs.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact while working with cutting-edge technology in a dynamic team.
- Qualifications: We're looking for tech-savvy problem solvers with a passion for customer service.
- Other info: This is a full-time role with a salary range of £41,892 to £48,874.
The predicted salary is between 41892 - 48874 £ per year.
Support Engineer (Fulltime) – Salary – £41,892.00 to £48,874.00 (dependent on experience) – Hybrid working
Join Our Dynamic API and Data Distribution Team!
Are you passionate about technology, problem-solving, and making a real impact for customers? At OS, we\’re at the forefront of delivering cutting-edge geospatial data through powerful APIs and we\’re on the lookout for talented Support Engineers…
Support Engineer employer: Ordnance Survey Limited
Contact Detail:
Ordnance Survey Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Engineer
✨Tip Number 1
Familiarise yourself with the latest trends in geospatial data and APIs. Understanding the technology behind our services will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Brush up on your problem-solving skills by practising common technical support scenarios. Being able to demonstrate your troubleshooting process can set you apart from other candidates.
✨Tip Number 3
Network with current or former Support Engineers in the industry. They can provide valuable insights into the role and may even share tips on what we look for in a candidate.
✨Tip Number 4
Prepare questions that reflect your understanding of our company and the role. Asking insightful questions during the interview shows that you are engaged and serious about joining our team.
We think you need these skills to ace Support Engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Support Engineer position. Tailor your application to highlight your relevant experience in technology and problem-solving.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your technical skills, experience with APIs, and any previous roles in support engineering. Use bullet points for clarity and focus on achievements that demonstrate your impact.
Write a Strong Cover Letter: In your cover letter, express your passion for technology and how your background aligns with the company's mission. Mention specific examples of how you've solved problems for customers in the past, showcasing your ability to make a real impact.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Support Engineer role.
How to prepare for a job interview at Ordnance Survey Limited
✨Understand the Product
Familiarise yourself with the geospatial data and APIs that the company offers. Being able to discuss their products and how they solve customer problems will show your genuine interest and understanding of the role.
✨Showcase Problem-Solving Skills
Prepare examples from your past experiences where you successfully resolved technical issues. Highlight your analytical thinking and how you approach troubleshooting, as this is crucial for a Support Engineer.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the technologies used, and the challenges faced by the Support Engineers. This demonstrates your enthusiasm for the role and helps you gauge if the company is the right fit for you.
✨Emphasise Communication Skills
As a Support Engineer, you'll need to communicate complex technical information clearly. Be ready to discuss how you've effectively communicated with both technical and non-technical stakeholders in previous roles.
