At a Glance
- Tasks: As a Support Engineer, you'll solve tech issues and enhance customer experiences daily.
- Company: Join OS, a leader in geospatial data and innovative API solutions.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for growth.
- Why this job: Make a real impact while working with cutting-edge technology in a dynamic team.
- Qualifications: We're looking for tech-savvy problem solvers with a passion for customer service.
- Other info: This is a full-time role with a salary range of £41,892 to £48,874.
The predicted salary is between 41892 - 48874 £ per year.
Job Description
Support Engineer (Fulltime) – Salary – £41,892.00 to £48,874.00 (dependent on experience) – Hybrid working
Join Our Dynamic API and Data Distribution Team!
Are you passionate about technology, problem-solving, and making a real impact for customers? At OS, we're at the forefront of delivering cutting-edge geospatial data through powerful APIs and we're on the lookout for talented Support Engineers…
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Support Engineer employer: Ordnance Survey Limited
Contact Detail:
Ordnance Survey Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Engineer
✨Tip Number 1
Familiarise yourself with the latest trends in geospatial data and APIs. Understanding the technology behind what we do at StudySmarter will not only help you during interviews but also show your genuine interest in the role.
✨Tip Number 2
Brush up on your problem-solving skills by practising common technical support scenarios. Being able to demonstrate your approach to troubleshooting can set you apart from other candidates.
✨Tip Number 3
Network with current or former Support Engineers, especially those in the geospatial field. They can provide insights into the role and may even refer you internally, which can significantly boost your chances.
✨Tip Number 4
Prepare questions that reflect your understanding of our products and services. Engaging with us during the interview process shows that you're proactive and genuinely interested in contributing to our team.
We think you need these skills to ace Support Engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Support Engineer position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in technical support, problem-solving, or working with APIs and geospatial data. Use specific examples to demonstrate your skills.
Craft a Compelling Cover Letter: Write a personalised cover letter that showcases your passion for technology and your desire to make an impact. Mention why you are interested in working for this company and how you can contribute to their team.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Ordnance Survey Limited
✨Understand the Technology
Familiarise yourself with the APIs and geospatial data that the company works with. Being able to discuss these technologies confidently will show your passion and understanding of the role.
✨Showcase Problem-Solving Skills
Prepare examples of past experiences where you successfully resolved technical issues. This will demonstrate your ability to think critically and solve problems effectively, which is crucial for a Support Engineer.
✨Ask Insightful Questions
Prepare thoughtful questions about the team, projects, and company culture. This not only shows your interest in the role but also helps you determine if the company is the right fit for you.
✨Highlight Customer Impact
Emphasise your commitment to customer satisfaction. Share instances where you went above and beyond to help customers, as this aligns with the company's focus on making a real impact for their clients.