At a Glance
- Tasks: Lead HR operations, manage compliance, and drive people analytics for our growing team.
- Company: Join OrderYOYO, a dynamic company helping restaurants thrive online with innovative tech solutions.
- Benefits: Enjoy wellness days, personal development plans, and fun monthly socials.
- Other info: This is a full-time role with opportunities for genuine career growth.
- Why this job: Be part of a supportive culture that values passion, action, compassion, and teamwork.
- Qualifications: Experience in HR management, strong analytical skills, and a proactive attitude are essential.
The predicted salary is between 36000 - 60000 £ per year.
People Operations Manager
Location: Manchester City Centre
Hours: Flexible / Onsite
Salary: Up to £50,000 + OTE
We are looking for an experienced, passionate and highly motivated People Operations Manager to join OrderYOYO. We are growing rapidly across all of our markets in Europe and have ambitious plans over the next few years.
What we do at OrderYOYO
Helping takeaway restaurants succeed online by providing them with personalised branded mobile apps, websites and personalised marketing. We are ensuring that small to medium-sized restaurants and small chains are not subjected to lofty commissions, giving restaurants ownership of their success.
Here's a taste of what you'll be doing:
The People Operations Manager will play a key role within the People Team, driving excellence across the employee lifecycle with a particular focus on onboarding, employee engagement, retention and manager development. Working closely with leaders across the business, you'll create exceptional employee experiences whilst building scalable people processes that support our continued growth.
The Job
Lead and continuously improve the employee onboarding experience across all business functions and locations.
Design and deliver employee engagement initiatives that strengthen company culture and employee satisfaction.
Identify retention risks and implement proactive initiatives to improve employee retention.
Coach and support managers on performance management, employee engagement, feedback and difficult conversations.
Develop leadership resources, toolkits and best practice guidance for managers.
Build and improve scalable people processes that enhance the employee experience.
Maintain accurate people data, reporting and analytics to support business decisions.
Collaborate with senior stakeholders across the business to drive organisational effectiveness.
General
Assist with wider People Team responsibilities, developing new initiatives and improving people processes.
Produce weekly and monthly reporting on key People Operations metrics.
Ensure consistency and compliance across people policies and procedures.
Support colleagues and promote a positive working environment and strong team spirit.
Work collaboratively with teams across the business to deliver people-focused projects and initiatives.
What We Offer:
Quarterly Conferences and training days
Employee Awards
Holiday Buying Scheme
Wellness Wednesdays
Monthly Friday Socials and regular ad-hoc socials
Personal development plans and genuine career development opportunities
What We Are Looking For In You:
Experience within a People Operations, HR Business Partner or Employee Experience role.
Proven experience designing and delivering onboarding, engagement and retention initiatives.
Experience coaching and developing managers.
Strong analytical skills with the ability to interpret people data and identify trends.
People Operations Manager in Manchester employer: OrderYOYO
At OrderYOYO, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises personal expression and employee well-being. As a People Operations Manager, you'll benefit from our commitment to professional development through tailored training programmes, quarterly conferences, and a supportive team environment that encourages collaboration and innovation. Join us in Manchester, where your contributions will directly impact the success of small to medium-sized restaurants across Europe, all while enjoying perks like wellness initiatives and social events that enhance work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land People Operations Manager in Manchester
✨Tip Number 1
Familiarise yourself with OrderYOYO's company culture and values, particularly their focus on Passion, Action, Compassion, and One Team. This will help you align your responses during interviews and demonstrate that you are a good fit for their team-oriented environment.
✨Tip Number 2
Research the latest trends in HR management, especially regarding compliance and analytics. Being knowledgeable about current best practices will allow you to speak confidently about how you can contribute to OrderYOYO's growth and success.
✨Tip Number 3
Network with current or former employees of OrderYOYO on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company and its hiring process, which can be invaluable when preparing for interviews.
✨Tip Number 4
Prepare specific examples from your past experience that showcase your ability to manage HR policies and processes effectively. Highlighting your analytical skills and understanding of employment law will demonstrate your readiness for the People Operations Manager role.
We think you need these skills to ace People Operations Manager in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in HR management, compliance, and analytics. Use keywords from the job description to demonstrate that you meet the specific requirements of the People Operations Manager role.
Craft a Compelling Cover Letter:In your cover letter, express your passion for HR and how your values align with OrderYOYO's culture. Mention specific experiences that showcase your ability to manage HR policies and processes effectively.
Showcase Analytical Skills:Since the role requires strong analytical skills, include examples of how you've used data to drive decision-making in previous positions. Highlight any experience with people analytics or salary benchmarking.
Demonstrate Communication Skills:OrderYOYO values advanced communication skills. Provide examples in your application of how you've successfully built rapport with teams and managed HR case management, especially in high-pressure situations.
How to prepare for a job interview at OrderYOYO
✨Show Your Passion for People Operations
Make sure to express your enthusiasm for the role and the company. Talk about why you are passionate about helping others succeed and how that aligns with OrderYOYO's values of Passion, Action, Compassion, and One Team.
✨Demonstrate Your Analytical Skills
Since the role involves managing people analytics and employee data, be prepared to discuss your experience with data analysis. Bring examples of how you've used data to drive decisions or improve processes in previous roles.
✨Be Prepared on Employment Law
Given the focus on compliance and employment law, brush up on relevant laws in the UK and other European countries. Be ready to discuss how you've navigated these laws in past positions and how you can apply that knowledge at OrderYOYO.
✨Highlight Your Collaborative Spirit
OrderYOYO values teamwork, so share examples of how you've successfully collaborated with different teams. Discuss how you maintain calm under pressure and build rapport with colleagues, as this will resonate well with their company culture.
