At a Glance
- Tasks: Support restaurant partners, reduce churn, and drive engagement through proactive outreach.
- Company: OrderYOYO, a dynamic company in the heart of Manchester.
- Benefits: Full-time role with clear development paths and a supportive team environment.
- Other info: Join a vibrant team and enjoy opportunities for personal and professional growth.
- Why this job: Make a real difference for restaurant partners while growing your career in Customer Success.
- Qualifications: Strong communication skills and a passion for customer success.
The predicted salary is between 40000 - 50000 £ per year.
Order YOYO in Manchester is seeking a Retention Customer Success Associate to support restaurant partners, reduce churn, and drive ongoing engagement on our platform.
You’ll conduct proactive outbound calls, analyse partner activity, and collaborate with internal teams to optimise promotions and features.
This full‑time role is based in our Manchester office with clear development paths in Customer Success.
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Retention & Customer Success Advocate in Manchester employer: OrderYOYO
OrderYOYO is an exceptional employer that fosters a vibrant and inclusive work culture, where individuality is celebrated and team members are encouraged to bring their authentic selves to work. With a competitive salary, uncapped bonus structure, and genuine opportunities for career progression, employees can thrive in a supportive environment while making a meaningful impact on the success of small to medium-sized restaurants. Located in Leicester, the company offers a dynamic atmosphere with regular social activities and a focus on personal development, making it an attractive place for motivated individuals looking to excel in their careers.
