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- Tasks: Support restaurant partners through onboarding and ensure a smooth go-live experience.
- Company: Fast-growing SaaS company based in Manchester with a creative work environment.
- Benefits: Monthly salary of €2,500 plus bonuses and opportunities for professional development.
- Why this job: Join a dynamic team and make a real difference in the restaurant industry.
- Qualifications: Fluent in German and English with strong analytical skills.
- Other info: Hybrid role offering excellent career growth potential.
The predicted salary is between 1750 - 2500 £ per month.
Ein schnell wachsendes SaaS-Unternehmen in Manchester sucht einen Onboarding Associate, um seine Restaurantpartner aktiv zu unterstützen. In dieser hybriden Rolle sind Sie für die telefonische Betreuung, Analyse von Performance-Daten und Sicherstellung eines reibungslosen Go-live verantwortlich.
Ein monatliches Gehalt von €2.500 brutto plus Bonus, sowie ein kreatives Arbeitsumfeld mit Entwicklungsmöglichkeiten werden geboten. Sehr gute Deutsch- und Englischkenntnisse sind erforderlich.
Onboarding & Customer Success Specialist – Berlin (m/w/d) in Manchester employer: OrderYOYO
Contact Detail:
OrderYOYO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onboarding & Customer Success Specialist – Berlin (m/w/d) in Manchester
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You want to be able to clearly explain why you're the perfect fit for the Onboarding & Customer Success Specialist role. Highlight your experience with customer support and data analysis to make a strong impression.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a fantastic addition to their team.
We think you need these skills to ace Onboarding & Customer Success Specialist – Berlin (m/w/d) in Manchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about helping our restaurant partners succeed and how you can contribute to our team.
Tailor Your CV: Make sure to customise your CV for the Onboarding & Customer Success Specialist position. Highlight relevant experience and skills that match the job description, especially your customer support and data analysis abilities.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Use bullet points if it helps!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at OrderYOYO
✨Know Your SaaS Inside Out
Make sure you understand the SaaS model and how it applies to the restaurant industry. Research the company’s products and services, and be ready to discuss how they can benefit restaurant partners. This shows your genuine interest and helps you stand out.
✨Prepare for Performance Data Questions
Since the role involves analysing performance data, brush up on relevant metrics and KPIs that are important in customer success. Be prepared to discuss how you would approach data analysis and what tools you might use to track performance.
✨Practice Your Communication Skills
As this position requires excellent communication in both German and English, practice articulating your thoughts clearly in both languages. Consider doing mock interviews with a friend or using language apps to refine your skills.
✨Show Your Problem-Solving Skills
Think of examples from your past experiences where you successfully resolved issues for customers. Be ready to share these stories during the interview, as they demonstrate your ability to ensure a smooth onboarding process and support.
