OrderYOYO is seeking a Customer Support Agent (UK) to deliver omnichannel assistance to our Restaurant Partners from a hybrid UK setup. The role includes handling chat, phone and email queries, ensuring timely SLAs, and driving successful query resolutions.
You will manage account changes, process invoices, and collaborate with other departments to resolve complex issues. Commission is available on upsells, with an annual performance bonus potential.
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Hybrid UK Customer Support Specialist (Upsell & SLAs) in Manchester employer: OrderYOYO
At OrderYOYO, we pride ourselves on being an exceptional employer, offering a vibrant and supportive work culture that prioritises personal development and employee success. As an Employee Enablement Manager, you'll have the unique opportunity to shape training initiatives across a high-growth environment, collaborate with diverse teams, and make a tangible impact on our workforce. With tailored growth plans and a commitment to fostering a team-first atmosphere, your contributions will be valued and recognised as we collectively drive towards our ambitious goals.
