Secretary to the Divisional Director in Oxford

We’re one of the largest not for profit care providers in the UK, specialising in providing high quality, person-centred care for older people, in care homes and extra care housing nationwide. At OSJCT we care about our residents and we care about each other. That means you’ll enjoy great career development working for an expanding organisation. Because we’re a not for profit trust, we invest every penny we make in the people who live in our homes and the people who work here too. This means better quality care and lovely homes for our residents, along with competitive wages and great training and development for our people.

We provide outstanding care, working closely with leading experts on dementia and elderly care. And we’re currently modernising our portfolio of care homes – refurbishing our existing homes and moving into new, inspiring, contemporary care homes too. As we expand nationwide, we need more people with the right mix of skills, passion and ambition to help us grow even more.

Location: Hybrid working with two days per week based at one of our sites across Oxfordshire/Gloucestershire

Salary: £23,786 per annum

Hours: 30 hours per week, Monday - Thursday 8:30am - 5:00pm

An exciting opportunity has arisen for an organised and proactive secretary to support the Divisional Director for our Central Division of Care Homes at The Orders of St John Care Trust. This role supports the Divisional Director with a full range of administrative duties and contributes to the efficient and effective running of the Divisional Office. You will be required to work closely with the Divisional Director and Operations team within the Division.

Key Responsibilities

• Managing complaints administration, ensuring enquiries are logged, monitored and responded to within agreed timescales.
• Drafting professional correspondence, reports, and other documentation on behalf of the Divisional Director.
• Promoting house styles to ensure they are followed in all Trust documents.
• Producing and distributing monthly Key Performance Indicator (KPI) reports.
• Ensuring Operations visit information is accurately maintained.
• Maintaining comprehensive and up-to-date records for each home, including internal audit reports, latest CQC inspection reports, Quality Review Plans (QRPs) and relevant correspondence.
• Completing and submitting payroll documentation on behalf of the Divisional Director.
• Organising and coordinating divisional events, including Employee Awards ceremonies and Home Manager Christmas celebrations.
• Building and maintaining effective working relationships with our external partners, and colleagues across the organisation.
• Maintaining strict confidentiality at all times.

Our rewards and benefits for everyone

A great advantage of being a large organisation is that we can offer competitive pay and generous benefits to reward you for taking such good care of our residents. Here’s an overview of the main benefits you get while working at OSJCT:

• Pension Scheme
• 25 days annual leave plus bank holidays
• Life assurance
• DBS (Disclosure and Barring Service) check – free of charge
• Competitive travel allowance
• Free car parking on OSJCT sites
• Access to a professional employee helpline
• Recruit a Friend - employee referral scheme with £1000 reward for successfully introducing a Nurse to the Trust and £500 reward for all other roles
• Access to blue light card, which gives you discounts on shopping, holidays, cinema, dining, days out and more!

In the event of a high number of applications we reserve the right to close this advert early, so if you feel you have the right knowledge and experience for this role then please apply today.