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- Tasks: Support the Orderly platform in live environments and improve operational excellence.
- Company: Join a dynamic tech company focused on sustainability and innovation.
- Benefits: Competitive salary, diverse team culture, and opportunities for growth.
- Why this job: Make a real impact in fast-paced environments while working with cutting-edge technology.
- Qualifications: Experience in QSR or grocery operations and strong problem-solving skills.
- Other info: Opportunity for international travel and collaboration with multinational teams.
The predicted salary is between 36000 - 48000 £ per year.
The Product Specialist is a hands-on role focused on operational excellence in live environments. The purpose of this role is to support the reliable, secure, and consistent operation of the Orderly platform in live QSR and grocery environments. Working closely with customers and internal engineering teams, you’ll spend significant time in operational settings, translating real-world workflows into effective configuration, clear specifications, and continuous improvements. This role requires strong ownership, sound judgement, and accountability for outcomes in live environments. This role is offered on a fixed-term basis for approximately 7 months, with potential for extension depending on business needs.
Main responsibilities
- Act as a product specialist for operational and technical queries relating to the Orderly platform
- Support effective configuration and day-to-day use of the Orderly platform in live QSR and grocery operations
- Troubleshoot root causes of issues and work directly with Support and Engineering to resolve them
- Support specifications, configuration, and controlled product changes that balance operational and technical needs
- Translate real-world operational workflows into clear configuration guides and specifications
- Create bespoke product documentation, videos, and customer-facing guidance
- Apply strong PMO discipline to track actions, risks, dependencies, and outcomes
- Proactively review platform usage and site feedback to improve consistency and performance
- Support customers with practical product and operational queries
- Encourage adoption of new Orderly platform features as the roadmap evolves
- Drive measurable sustainability outcomes through effective and correct product usage
- Champion Orderly’s security and data protection standards in access, configuration, and change management
- Work across multinational customers and licensees with differing operating models
- Act as a visible and credible representative of Orderly in live operational environments
- Spend approximately two days per week on customer sites (London head office and outlets)
- Travel regularly, including occasional international travel
Requirements
- Experience working in QSR or grocery technology or operations, ideally in a multi-site environment
- Strong understanding of store-level workflows and operational constraints
- Proven ability to troubleshoot complex, real-world operational issues
- Experience working closely with engineers and technical teams
- Strong PMO skills, with the ability to manage multiple parallel workstreams
- Comfortable operating across regions, cultures, and time zones
- Genuine interest in sustainability and waste reduction
- Strong alignment with B Corp principles
Ways of working
- Operates with high ownership and personal accountability
- Comfortable making independent decisions in live operational environments
- Structured, disciplined, and detail-focused
- Clear, direct communicator with strong operational credibility
- Thrives in a high-performing, delivery-focused team
Salary range: £45,000-£55,000
Inclusivity statement
At Orderly, we value diversity, creativity, and continuous learning. We encourage candidates from all backgrounds to apply, even if they don’t meet every listed requirement. We believe in the potential for unique perspectives to drive innovation and success. If you are passionate, have a commitment to growth, and a willingness to learn, we invite you to apply. We are excited to welcome individuals who bring fresh ideas and diverse experiences to contribute to our dynamic team and help us achieve our collective goals.
Product Specialist FTC (7 months) · Derby · employer: Orderly Limited
Contact Detail:
Orderly Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Specialist FTC (7 months) · Derby ·
✨Tip Number 1
Get to know the company inside out! Research Orderly's platform, its values, and recent projects. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Plus, it could give you an edge in the application process!
✨Tip Number 3
Prepare for the interview by practising common questions related to operational excellence and troubleshooting. Think of real-life examples from your past experiences that showcase your skills and how you’ve tackled challenges.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Product Specialist FTC (7 months) · Derby ·
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in QSR or grocery technology. We want to see how your skills align with the role of Product Specialist, so don’t hold back on showcasing relevant achievements!
Showcase Your Problem-Solving Skills: Since this role involves troubleshooting complex operational issues, share specific examples of challenges you've faced and how you resolved them. We love seeing candidates who can think on their feet and come up with effective solutions!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to communicate your experiences and skills. We appreciate direct communication, especially when it comes to operational credibility!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Orderly!
How to prepare for a job interview at Orderly Limited
✨Know the Product Inside Out
Before your interview, make sure you understand the Orderly platform thoroughly. Familiarise yourself with its features, benefits, and how it operates in QSR and grocery environments. This will help you answer technical queries confidently and demonstrate your genuine interest in the role.
✨Showcase Your Troubleshooting Skills
Prepare examples of complex operational issues you've resolved in the past. Be ready to discuss your thought process and the steps you took to troubleshoot these problems. This will highlight your ability to handle real-world challenges effectively.
✨Emphasise Your PMO Experience
Since strong PMO skills are crucial for this role, come prepared to discuss how you've managed multiple workstreams in previous positions. Share specific tools or methodologies you've used to track actions, risks, and outcomes, showcasing your structured approach.
✨Demonstrate Cultural Awareness
Given the multinational aspect of the role, be ready to talk about your experiences working across different cultures and time zones. Highlight any relevant experiences that show your adaptability and understanding of diverse operational models.
