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For Companies At a Glance
- Tasks: Lead and inspire teams to deliver exceptional patient care across Birmingham and Liverpool.
- Company: Orcutt Labs, Inc. is a leader in secure patient transport and mental health support services.
- Benefits: Enjoy competitive pay, performance bonuses, and a healthcare cash plan for your well-being.
- Why this job: Make a real impact in healthcare while developing your leadership skills in a supportive environment.
- Qualifications: Proven leadership experience in healthcare, excellent communication skills, and a full UK driving licence required.
- Other info: Join a diverse team committed to excellence and continuous improvement in patient outcomes.
The predicted salary is between 25000 - 40000 £ per year.
Overview
Area Care Operations Manager (ACOM) Full Time (40 hours/week)
Location: Birmingham and covering Liverpool
Reports To: Head of Operations
Job Type: Full-time
Shift Pattern: Monday to Friday
Salary: Rate of £15.33 p/h and starting rate of £33.891.00 based on expected hours
Why This Role Matters
As an Area Care Operations Manager (ACOM), you’ll play a crucial role in managing and delivering exceptional care for our patients. You will oversee our teams in Birmingham and Liverpool, ensuring the highest operational standards while driving continuous improvement. This role is pivotal to ensuring high-quality patient care and the development of a skilled, motivated team, all while achieving business objectives and compliance with legislation.
What Youll Be Doing
- Lead and Inspire the Team: Manage and support the Deputy Care Operations Managers (DCOMs) to ensure team engagement, high standards of patient care, and operational excellence.
- Ensure Compliance: Oversee compliance with healthcare regulations, company policies, and procedures to ensure safe, high-quality care for all patients.
- Drive Performance: Monitor the performance of the team, managing absence, performance issues, and providing coaching and feedback to ensure continuous improvement.
- Foster a Positive Team Culture: Encourage a learning culture, facilitate team meetings, and develop your staff to enhance performance and engagement.
- Recruitment and Development: Lead recruitment efforts, manage induction processes, and ensure ongoing development of your team.
- Operational Excellence: Ensure smooth and efficient rota management, oversee operational data, and ensure patient care standards are met consistently.
- Promote Company Values: Champion the companys values and ethos, ensuring that all staff maintain professionalism and integrity.
- Handle Out-of-Hours Support: Participate in an on-call management rotation to provide operational support as needed.
What Were Looking For
- Leadership Experience: Proven experience managing and developing teams, with the ability to inspire and drive high standards.
- Healthcare Experience: Background in healthcare or a related field, with a strong focus on patient care and compliance.
- Excellent Communication: Able to communicate effectively across teams and with external partners, maintaining a professional approach at all times.
- People Skills: Strong ability to manage performance, provide coaching, and handle sensitive situations with tact and professionalism.
- Problem-Solving & Initiative: Demonstrated ability to think critically, manage change, and make decisions under pressure.
- Driving Experience: A full UK manual driving licence is essential.
- Adaptability & Resilience: Ability to remain calm under pressure and adapt to changing priorities.
What Success Looks Like
- Drive a Positive Team Culture: Build and maintain a motivated, high-performing team that embodies the companys values.
- Ensure High Standards of Care: Lead the team to achieve outstanding patient care and compliance with all regulatory standards.
- Develop Your Team: Mentor and develop staff, preparing them for growth and leadership roles within the organization.
- Achieve Operational Excellence: Ensure smooth day-to-day operations, meeting performance targets, and achieving business objectives.
Background & Experience
- Leadership Skills: Proven leadership experience, ideally within healthcare, operations, or a related field.
- Healthcare Sector Experience: Experience in a healthcare setting, particularly in patient care, transport, or a similar field.
- Strong Organizational Skills: Experience managing resources, rotas, and staff performance effectively.
- Driving Licence: A full UK manual driving licence is essential.
- Commitment to Development: A willingness to continue developing your leadership skills and knowledge of healthcare regulations.
What We Offer
- Competitive Salary & Benefits: We offer a competitive salary, pension scheme, and performance-based bonuses.
- Development Opportunities: Access to full management training, ongoing development, and career progression.
- Health & Wellbeing: Benefits including a healthcare cash plan, employee assistance programme (EAP), and more.
- Recognition & Rewards: Monthly awards and employee recognition for outstanding contributions.
- Work-Life Balance: Overtime paid at enhanced rates, plus additional shift enhancements.
Who We Are
Secure Care UK is a national leader in secure patient transport and mental health support services. We provide safe, respectful, and person-centred services that prioritize the needs of our patients. Our mission is to continuously improve patient outcomes and set the standard for excellence in healthcare logistics.
Equal Opportunities
Secure Care UK is an equal opportunities employer. We celebrate diversity and are committed to building an inclusive environment for all employees.
How To Apply
If youre ready to take the next step in your career and lead a team that makes a difference in healthcare, apply now and join Secure Care UK.
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Area Care Operations Manager employer: Orcutt Labs, Inc.
Contact Detail:
Orcutt Labs, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Care Operations Manager
✨Tip Number 1
Familiarise yourself with the healthcare regulations and compliance standards relevant to the role. This knowledge will not only help you in interviews but also demonstrate your commitment to maintaining high operational standards.
✨Tip Number 2
Network with professionals in the healthcare sector, especially those in management roles. Engaging with others in the field can provide valuable insights and may even lead to referrals or recommendations for the position.
✨Tip Number 3
Prepare examples of how you've successfully led teams in the past, particularly in challenging situations. Highlighting your leadership experience will be crucial in showcasing your ability to inspire and manage a team effectively.
✨Tip Number 4
Research Orcutt Labs, Inc. and their values thoroughly. Understanding their mission and culture will allow you to tailor your approach during interviews, showing that you're not just a fit for the role, but also for the company.
We think you need these skills to ace Area Care Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant leadership and healthcare experience. Emphasise your ability to manage teams, ensure compliance, and drive performance, as these are key aspects of the Area Care Operations Manager role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for patient care and your commitment to operational excellence. Use specific examples from your past experiences that demonstrate your leadership skills and problem-solving abilities.
Highlight Relevant Skills: Clearly outline your communication skills, adaptability, and resilience in your application. These traits are essential for managing teams and ensuring high standards of care, so make sure they stand out.
Showcase Your Understanding of Compliance: Demonstrate your knowledge of healthcare regulations and compliance in your application. Mention any relevant training or experience you have in this area, as it is crucial for the role.
How to prepare for a job interview at Orcutt Labs, Inc.
✨Showcase Your Leadership Skills
As an Area Care Operations Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on engagement and high standards of care.
✨Understand Compliance Requirements
Familiarise yourself with healthcare regulations and company policies relevant to the role. Be ready to discuss how you have ensured compliance in previous positions and how you would approach this in your new role.
✨Highlight Your Problem-Solving Abilities
Expect questions that assess your critical thinking and decision-making skills under pressure. Prepare scenarios where you've effectively resolved issues or improved processes, showcasing your initiative and adaptability.
✨Emphasise Team Development
Discuss your experience in mentoring and developing staff. Share specific examples of how you've helped team members grow in their roles, as this is crucial for fostering a positive team culture and achieving operational excellence.
