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- Tasks: Coordinate patient referrals and manage triage processes in a supportive mental health environment.
- Company: Join Orchestrate Health Services, a pioneering private mental health provider in the UK.
- Benefits: Competitive salary, bonus potential, generous leave, and healthcare benefits.
- Other info: Enjoy a structured training programme and opportunities for professional growth.
- Why this job: Make a real difference in patients' lives while developing your skills in mental health care.
- Qualifications: Mental health background preferred but strong candidates from other healthcare settings are welcome.
The predicted salary is between 35000 - 45000 £ per year.
About Orchestrate Health Services
Orchestrate Health Services is an independently CQC-registered private mental health provider, delivering psychiatrist-led multidisciplinary care for adults with moderate-to-severe needs. Our four programmes Crisis & Admission Avoidance, Post-Discharge Stabilisation, Intensive Outpatient, and Re-integration & Recovery are delivered virtually, in the patient's home, and through NHS Open Spaces, coordinated from our service centre in central Leicester.
We are a small, focused team building something distinctive in UK mental health: structured, programme-based, outcomes-evidenced care that sits between weekly outpatient therapy and inpatient admission. The work is clinically serious, operationally disciplined, and commercially purposeful.
The role of the Admissions and Triage Coordinator is the operational front door of OHS. Every patient referral whether from a GP, consultant psychiatrist, discharging hospital, EAP, or self-pay enquiry comes through this role first. You gather the clinical information, complete a structured risk-screening assessment, flag urgency, and book the clinical triage slot with the Consultant Psychiatrist. You then coordinate everything that happens between referral acceptance and programme commencement.
This is not a clinical decision-making role; the clinical decision sits with the Consultant Psychiatrist on every referral. It requires clinical literacy, careful judgement under pressure, and operational reliability. The people and families contacting OHS are often in distress; the role shapes their first experience of us.
What we’re looking for:
- A mental health background is preferred (Registered Mental Health Nurse or HCA (RMN), Occupational Therapist, mental health support worker, or similar) but not essential.
- We will equally consider strong admissions, triage, or healthcare coordinator candidates from other settings who can demonstrate clinical aptitude and the temperament for this kind of work.
The people who do this role well share a few characteristics: calm under pressure, genuinely organised, clinically literate enough to read a referral and recognise what matters, and able to speak with warmth and authority to patients, families, and referring clinicians alike.
What we offer:
- £35,000 to £45,000 per annum, depending on experience and clinical background
- Eligibility for the OHS bonus pot based on individual and service-level performance
- Car parking paid for
- 25 days annual leave plus bank holidays, pension, and standard healthcare benefits
- Primarily office-based at our Leicester LE1 centre, with the option of one day per week remote once bedded in
- Full training on the OHS triage framework, structured screening tools, and EPR/CRM systems
- Clinical and operational supervision through our structured governance framework
How to apply:
Applications CV plus a short covering note explaining your interest in the role.
Admissions and Triage Coordinator in Loughborough employer: Orchestrate Health
Contact Detail:
Orchestrate Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admissions and Triage Coordinator in Loughborough
✨Tip Number 1
Get to know the company! Research Orchestrate Health Services and understand their mission and values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As an Admissions and Triage Coordinator, you'll need to speak with warmth and authority. Role-play with a friend or family member to get comfortable discussing your experiences and how they relate to the role.
✨Tip Number 3
Prepare for situational questions. Think about times you've had to stay calm under pressure or demonstrate clinical literacy. Having specific examples ready will help you shine during the interview.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and serious about joining our team at Orchestrate Health Services.
We think you need these skills to ace Admissions and Triage Coordinator in Loughborough
Some tips for your application 🫡
Craft a Compelling CV: Your CV is your first impression, so make it count! Highlight relevant experience, especially in admissions or triage roles, and don’t forget to showcase any mental health background you might have. Tailor it to reflect the skills we value at Orchestrate Health Services.
Write a Personal Covering Note: This is your chance to shine! In your covering note, explain why you're interested in the Admissions and Triage Coordinator role. Share your passion for mental health and how your experiences align with our mission. Keep it concise but impactful!
Showcase Your Organisational Skills: We’re looking for someone who’s genuinely organised. Use your application to demonstrate how you manage tasks and handle pressure. Maybe share an example of a time you successfully coordinated multiple responsibilities – it’ll show us you’re the right fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – a quality we really appreciate!
How to prepare for a job interview at Orchestrate Health
✨Know the Company Inside Out
Before your interview, take some time to research Orchestrate Health Services. Understand their programmes and how they operate. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Demonstrate Your Clinical Literacy
Since the role requires clinical literacy, be prepared to discuss your understanding of mental health care. Brush up on key terms and concepts related to triage and admissions, and think of examples from your past experience that highlight your ability to assess clinical information.
✨Showcase Your Organisational Skills
As an Admissions and Triage Coordinator, being organised is crucial. Prepare to share specific examples of how you've managed multiple tasks or handled high-pressure situations in the past. This will demonstrate your ability to stay calm and efficient when it matters most.
✨Practice Warm Communication
The role involves interacting with patients and families who may be in distress. Practise speaking with warmth and authority. You might want to role-play common scenarios with a friend to ensure you come across as both empathetic and confident during the interview.