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- Tasks: Coordinate patient referrals and manage triage processes in a supportive mental health environment.
- Company: Join Orchestrate Health Services, a pioneering private mental health provider in the UK.
- Benefits: Competitive salary, bonus potential, generous leave, and healthcare benefits.
- Other info: Dynamic team with opportunities for professional growth and structured training.
- Why this job: Make a real difference in patients' lives while developing your skills in mental health care.
- Qualifications: Mental health background preferred but strong candidates from other healthcare settings are welcome.
The predicted salary is between 35000 - 45000 £ per year.
About Orchestrate Health Services
Orchestrate Health Services is an independently CQC-registered private mental health provider, delivering psychiatrist-led multidisciplinary care for adults with moderate-to-severe needs. Our four programmes Crisis & Admission Avoidance, Post-Discharge Stabilisation, Intensive Outpatient, and Re-integration & Recovery are delivered virtually, in the patient's home, and through NHS Open Spaces, coordinated from our service centre in central Leicester.
We are a small, focused team building something distinctive in UK mental health: structured, programme-based, outcomes-evidenced care that sits between weekly outpatient therapy and inpatient admission. The work is clinically serious, operationally disciplined, and commercially purposeful.
The role
The Admissions and Triage Coordinator is the operational front door of OHS. Every patient referral whether from a GP, consultant psychiatrist, discharging hospital, EAP, or self-pay enquiry comes through this role first. You gather the clinical information, complete a structured risk-screening assessment, flag urgency, and book the clinical triage slot with the Consultant Psychiatrist. You then coordinate everything that happens between referral acceptance and programme commencement.
It is not a clinical decision-making role; the clinical decision sits with the Consultant Psychiatrist on every referral. It is a role that requires clinical literacy, careful judgement under pressure, and operational reliability. The people and families contacting OHS are often in distress; the role shapes their first experience of us.
What we’re looking for
- A mental health background is preferred: Registered Mental Health Nurse or HCA (RMN), Occupational Therapist, mental health support worker, or similar but not essential.
- We will equally consider strong admissions, triage, or healthcare coordinator candidates from other settings who can demonstrate clinical aptitude and the temperament for this kind of work.
The people who do this role well share a few characteristics: calm under pressure, genuinely organised, clinically literate enough to read a referral and recognise what matters, and able to speak with warmth and authority to patients, families, and referring clinicians alike.
What we offer
- £35,000 to £45,000 per annum, depending on experience and clinical background
- Eligibility for the OHS bonus pot based on individual and service-level performance
- Car parking paid for
- 25 days annual leave plus bank holidays, pension, and standard healthcare benefits
- Primarily office-based at our Leicester LE1 centre, with the option of one day per week remote once bedded in
- Full training on the OHS triage framework, structured screening tools, and EPR/CRM systems
- Clinical and operational supervision through our structured governance framework
How to apply
Applications CV plus a short covering note explaining your interest in the role.
Admissions and Triage Coordinator in Coventry employer: Orchestrate Health
Contact Detail:
Orchestrate Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admissions and Triage Coordinator in Coventry
✨Tip Number 1
Network like a pro! Reach out to people in the mental health field, especially those who work at Orchestrate Health Services. A friendly chat can give you insights and maybe even a foot in the door.
✨Tip Number 2
Prepare for the interview by understanding the role inside out. Familiarise yourself with the triage process and think about how your background fits into their structured, outcomes-evidenced care model.
✨Tip Number 3
Showcase your calmness under pressure! During interviews, share examples of how you've handled stressful situations in the past. This will highlight your ability to manage the demands of the Admissions and Triage Coordinator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Admissions and Triage Coordinator in Coventry
Some tips for your application 🫡
Craft a Compelling CV: Your CV is your first impression, so make it count! Highlight relevant experience, especially in admissions or triage roles, and don’t forget to showcase any mental health background you might have. Tailor it to reflect the skills we’re looking for!
Write a Personal Covering Note: This is your chance to shine! In your covering note, explain why you’re interested in the Admissions and Triage Coordinator role. Share your passion for mental health and how your background makes you a great fit for our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you the right candidate. Remember, we want to see your personality shine through too!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Orchestrate Health Services!
How to prepare for a job interview at Orchestrate Health
✨Know the Company Inside Out
Before your interview, take some time to research Orchestrate Health Services. Understand their programmes and how they operate. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Demonstrate Your Clinical Literacy
Since the role requires clinical literacy, be prepared to discuss your understanding of mental health care and triage processes. Think of examples from your past experiences where you've had to assess situations or make decisions under pressure.
✨Showcase Your Organisational Skills
As an Admissions and Triage Coordinator, being organised is key. Prepare to share specific instances where your organisational skills made a difference, whether in managing multiple tasks or coordinating with different teams.
✨Practice Warm Communication
The role involves interacting with patients and families who may be in distress. Practice speaking with warmth and authority. You might even want to role-play common scenarios to get comfortable with how to communicate effectively and empathetically.