At a Glance
- Tasks: Deliver high-quality client work and manage projects with confidence.
- Company: Join Orchard, a dynamic agency focused on impactful media and campaigns.
- Benefits: Competitive salary, professional development, and a supportive team environment.
- Other info: Opportunity for growth and learning in a collaborative atmosphere.
- Why this job: Be the driving force behind client success and build lasting relationships.
- Qualifications: Experience in client management and project coordination is essential.
The predicted salary is between 40000 - 50000 £ per year.
Location: Guernsey or Jersey
The Senior Executive in Client Delivery is a key engine of Orchard’s day to day success. This role turns strategy into impactful work across media, content and campaigns. You’ll be creating strong client work, reliably and to a consistently high standard. Playing an active role in building brand narratives that earn attention and drive meaningful engagement. You are trusted to work on accounts, projects and relationships with confidence, ensuring clients feel looked after and delivery feels effortless.
Purpose
To deliver high quality client work day to day, ensuring projects are well run, communication is clear, and Orchard’s standards are upheld across every interaction.
Key Responsibilities:
- Client delivery & management
- Support the delivery of clients, ensuring work is completed on time and to brief
- Act as a reliable day to day contact for clients, building trust through responsiveness and clarity
- Ensure tasks, actions and next steps are clearly defined and followed through
- Flag risks, issues or scope changes early and escalate appropriately
- Project & campaign coordination
- Deliver projects and campaigns under the guidance of senior team members
- Coordinate internal teams and external suppliers to keep work moving smoothly
- Track timelines, deliverables and approvals, maintaining momentum across accounts
- Support effective use of resources by planning work realistically and proactively
- Media & Reputation Management
- Build strong relationships with media, journalists and key stakeholders
- Develop compelling pitches, press materials and reactive statements
- Monitor news, trends and sentiment to identify opportunities and risks
- Support clients through fast-moving or sensitive communications moments
- Content, activation & Social media support
- Translate brand strategy into ideas and stories that resonate with audiences
- Support the creation and delivery of content across social and PR channels, ensuring it is on-brand, channel-appropriate and commercially effective
- Assist in campaign activation by managing social publishing, reactive content and real-time engagement, helping brands show up consistently and credibly in culture
- Contribute to community management and influencer activity, supporting audience engagement, creator partnerships and performance tracking to strengthen reach and trust
- Reporting & evaluation
- Assist with monitoring, reporting and evaluation activity
- Gather data, results and insights to support client reporting
- Ensure reporting is accurate, timely and aligned to agreed objectives
- Ways of working & team contribution
- Follow Orchard’s delivery systems, processes and ways of working
- Contribute positively to team rhythm, meetings and collaboration
- Manage your own workload effectively, balancing multiple priorities
- Be open to feedback and committed to continuous improvement
- Learning & development
- Build strong foundations in client delivery, project management and communication
- Develop confidence in managing clients and projects with increasing autonomy
- Actively engage in training, coaching and development opportunities
Measures of success
- Quality and timeliness of client delivery
- Client feedback and satisfaction
- Reliability in managing tasks, projects and communication
- Contribution to team effectiveness and morale
- Progression in skills, confidence and responsibility
Why this role matters at Orchard
This role is where Orchard’s promises meet reality. Strong Senior Executives make client work feel easy, dependable and well cared for - creating the foundation for long term client relationships and growth.
Senior Executive employer: Orchard
Orchard is an exceptional employer, offering a dynamic work culture in the beautiful locations of Guernsey and Jersey. With a strong focus on employee growth, we provide ample opportunities for training and development, ensuring that our Senior Executives thrive in their roles while delivering high-quality client work. Our commitment to collaboration and innovation fosters a supportive environment where every team member can contribute to impactful projects and build lasting client relationships.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Executive
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Orchard and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Orchard are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Orchard on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Orchard. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Senior Executive
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Orchard. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Orchard:Show us that you’ve done your homework! In your application, briefly mention what you admire about Orchard’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Orchard
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Orchard will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Orchard, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
