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- Tasks: Support clients by reviewing documents and ensuring compliance with regulations.
- Company: Global leader in corporate and wealth services, fostering a collaborative environment.
- Benefits: Competitive salary, professional development, and a supportive team culture.
- Other info: Opportunity for growth and training in industry-specific software.
- Why this job: Join a dynamic team and make a real difference in client support.
- Qualifications: 2-5 years in a similar role, strong communication, and organisational skills.
Our Client is a global specialist in corporate, fund and active wealth services and are looking for a Client Support Administrator to join their busy administration team. The Client Support Administrator will:
- Undertake periodic and trigger event reviews for new and existing client entities
- Ensure that review findings are concise and accurate
- Review CDD document received and carry out an assessment on the certifier
- Demonstrate effective communication, ensuring the objectives, initiatives and information is cascaded to team/direct reports
- Undertake role specific tasks to support the Client Support Senior Manager
- Ensure that their time is recorded accurately and that timesheets are submitted promptly
- Support the Administration Teams enabling them to focus on Client relationships
- Develop and maintain knowledge of control documents, policies, procedures and processes
- Maintain a sound understanding of key risks, legal, regulatory and AML obligations applicable to the business' operations and their impacts on the business. Ensure clear understanding of the business' Risk Appetite Statement
- Encourage a culture of compliance by building strong relationships within the business
The ideal candidate for the role of Client Support Administrator will have:
- 2-5 years experience working in a similar support role
- A demonstrable track record within the offshore financial services industry, with experience of the administration of trust and company structures and experience in implementing CDD policies and procedures in the review of client files
- A good understanding of Anti Money Laundering, Countering the Financing of Terrorism and Proliferation Financing legislation, codes of practice and regulatory guidance as well as industry best practice is essential, together with company and trust regulation
- An understanding of NavOne would be an advantage but is not essential as training will be provided.
- Fluent in English, with strong verbal and written communication skills which are critical to the position
- Ability to deal with structures and understand regulatory and policy requirements
- Excellent organisational skills and attention to detail
- Strong relationship building skills
Desirable:
- An understanding of NavOne would be advantageous but is not essential as training will be provided
Locations
Client Support Administrator in Douglas, Isle of Man employer: Orchard Recruitment Ltd
Contact Detail:
Orchard Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Support Administrator in Douglas, Isle of Man
✨Tip Number 1
Network like a pro! Reach out to your connections in the offshore financial services industry. Let them know you're on the lookout for a Client Support Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of CDD policies and AML regulations. Be ready to discuss how your experience aligns with the responsibilities listed in the job description. Confidence is key, so practice makes perfect!
✨Tip Number 3
Showcase your organisational skills! During interviews, share examples of how you've managed your time effectively and supported teams in previous roles. This will demonstrate that you can handle the busy environment of a Client Support Administrator.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and help you land that dream job. Plus, it shows you're serious about joining our team and are familiar with our processes.
We think you need these skills to ace Client Support Administrator in Douglas, Isle of Man
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Support Administrator role. Highlight your experience in the offshore financial services industry and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your understanding of CDD policies and your ability to build strong relationships, as these are key for us.
Showcase Your Communication Skills: Since effective communication is crucial for this position, make sure your written application reflects your strong verbal and written communication skills. Keep it clear, concise, and professional – we love a well-structured application!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Orchard Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of Anti Money Laundering and the relevant regulations. Being able to discuss these topics confidently will show that you’re serious about the role and understand the industry.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in client support and administration. Talk about how you've successfully implemented CDD policies or managed client relationships, as this will resonate well with the interviewers.
✨Communication is Key
Since effective communication is crucial for this role, practice articulating your thoughts clearly. You might even want to prepare a few questions to ask the interviewer about their communication strategies within the team.
✨Be Organised
Demonstrate your organisational skills by arriving on time and bringing all necessary documents. Also, consider preparing a list of your own questions about the role and the company to show your interest and attention to detail.