At a Glance
- Tasks: Supervise store staff, ensure excellent customer service, and manage inventory.
- Company: Join a leading sofa manufacturer known for British craftsmanship and innovation.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Flexible shifts, including weekends, with a supportive and collaborative work environment.
- Why this job: Be part of a dynamic team and make a real impact on customer experiences.
- Qualifications: Experience in furniture or upholstery, strong leadership skills, and a customer-focused mindset.
Orchard Professional Solutions LTD are working with a market leading sofa manufacturer who are looking for a Stores Supervisor to join their team.
The Company
Our Client are a market leading sofa manufacturer, with a turnover of close to £70m and home to around 5 brands. They offer a range of contemporary and classic styles to reflect the individual needs and lifestyles of their customers, feeding into over 600 retail outlets across the UK. They are proud of their British design and craftsmanship, with every piece of furniture they offer, handmade in the UK. The group excels in combining the best of furniture making methods with cutting-edge techniques.
The Role
As a stores supervisor, you will support in daily operations, staff supervision, and customer service excellence. Ensuring that the stores department runs efficiently, sales targets are met and customers receive a positive experience.
Your duties will be but not limited to:
- Supervise and motivate store staff during assigned shifts
- Assist with opening and closing procedures
- Ensure excellent customer service and handle escalated customer issues
- Monitor sales performance and help achieve store targets
- Train, coach, and support new and existing employees
- Maintain store standards for cleanliness, visual merchandising, and safety
- Manage inventory, stock levels, and loss prevention procedures
- Report daily drop offs
- Prepare basic reports and communicate updates to management
- Enforce company policies and procedures consistently
- Assist with picking of materials, ensuring accuracy
- Build and organise material cages for the production floor
Valued Qualities
- Positive attitude with a willingness to learn and to motivate others
- Team player who supports others and works collaboratively
- Takes pride in maintaining high standards of cleanliness and organisation
- Flexible and adaptable to changing priorities
Qualifications and Skills
- Previous furniture / upholstery experience
- Strong leadership and communication skills
- Ability to multitask in a fast-paced environment
- Possess a customer focused mindset with problem solving abilities
- Basic maths, English and computer skills
- Flexible availability, including weekends and holidays
- Ability to lift and move merchandise as required
- Ideally have experience in a supervisory role
- Experience with MRP / ERP Systems - preferred
- Proven ability to lead and motivate a team
Orchard Professional Solutions Ltd are an equal opportunity employer. All applications will be considered for employment without attention to race, colour, religion, sex, sexual orientations, gender identity, national origin, veteran or disability status.
Stores Supervisor in Sutton in Ashfield employer: Orchard Professional Solutions Ltd
Orchard Professional Solutions LTD offers an exceptional work environment for Stores Supervisors, where you can thrive in a dynamic team dedicated to excellence in customer service and operational efficiency. With a strong emphasis on British craftsmanship and innovative furniture design, employees benefit from a supportive culture that encourages personal growth and development, alongside competitive remuneration and flexible working arrangements. Join a market leader in the sofa manufacturing industry, where your contributions directly impact the success of over 600 retail outlets across the UK.
Contact Detail:
Orchard Professional Solutions Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Stores Supervisor in Sutton in Ashfield
✨Tip Number 1
Get to know the company inside out! Research their products, values, and culture. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel when it’s time to shine.
✨Tip Number 3
Dress to impress! Make sure your outfit reflects the company's vibe. A smart appearance shows you take the opportunity seriously and are ready to represent their brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Stores Supervisor in Sutton in Ashfield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Stores Supervisor role. Highlight any previous supervisory experience and your ability to motivate a team, as these are key for us.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for our team. Share specific examples of how you've handled customer service challenges or led a team in the past.
Showcase Your Problem-Solving Skills:In your application, mention instances where you've successfully resolved issues or improved processes. We love candidates who can think on their feet and adapt to changing priorities!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Orchard Professional Solutions Ltd
✨Know Your Stuff
Before the interview, make sure you understand the company and its products. Familiarise yourself with their brands and the types of sofas they manufacture. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Leadership Skills
As a Stores Supervisor, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. This will highlight your capability to manage staff effectively.
✨Customer Service is Key
Be ready to discuss how you handle customer service challenges. Think of specific instances where you turned a negative experience into a positive one. This will illustrate your problem-solving skills and customer-focused mindset.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the company culture. This shows that you're engaged and serious about the position. You might ask about their training processes or how they measure success in the stores department.
